Ready to bill telemedicine? Discover the rich landscape of published articles in this field covering topics from the principles of teamwork to the future of health systems science. Humana plans apply a telehealth benefit, when applicable, to claims reported with POS code 10. . Hi all I would like to tell you what Im doing. November 10, 2020. Need access to the UnitedHealthcare Provider Portal? am i missing something.you list 16 questions that dont seem to have answers, we see clients in home usually from perform care now iics are doing phone sessions do we use the same auth, codes ect. Learn more about billing for telemedicine services. The guide provides an overview of billing terminology and service codes, as well as topics such as chronic care management and remote patient monitoring. This uses codes 99441-99443 for reimbursement. Telehealth services for rural and remote clients Find the frequently asked questions for offering teleheath services to rural and remote clients. POS code 02 should continue to be used when telehealth is provided anywhere other than a patients home (e.g., a hospital or skilled nursing facility). In fact, the rules for billing telemedicine are not only changing rapidly but also vary from payer to payer (Medicare, Medicaid, Private payers). Aetna extended all member cost-sharing waivers for covered in-network telemedicine visits for outpatient behavioral and mental health counseling services through December 31, 2020.Aetna self-insured plan sponsors offer this waiver at their discretion.Cost share waivers for any in-network covered medical or behavioral health services . The benefits are part of the broader effort by CMS and the White House Task Force to ensure that all Americans particularly those at high-risk of complications from the virus that causes the disease COVID-19 are aware of easy-to-use, accessible benefits that can help keep them healthy while helping to contain the community spread of this virus. For questions about rates or fee schedules, email ProfessionalRates@hca.wa.gov. Most insurance providers cover at least some form of telehealth service. CMS is expanding this benefit on a temporary and emergency basis under the 1135 waiver authority and Coronavirus Preparedness and Response Supplemental Appropriations Act. Stella Haggas, MS Ed, CPC Documentation and Coding Educator, Childrens Hospital & Medical Center 8404 Indian Hills Drive Omaha, NE 68114 402.955.7104 sthaggas@ChildrensOmaha.org. The Department may not cite, use, or rely on any guidance that is not posted on . How would I bill a Inpatient Hospital Telemed visit? Therefore, for traditional Medicare, POS 10 would only apply to tele-mental health services after the PHE. All Rights Reserved. You can view Anthems virtual care policy for your state here. Often, special telehealth-enabled instruments (peripherals), such as a video otoscope (to examine the ear) or an electronic for claims submitted during this public health emergency. The 2022 Telehealth Billing Guide Announced The Center for Connected Health Policy (CCHP) has released an updated billing guide for telehealth encounters. We're continuing to evaluate our members' needs and may add services to our coverage. However, the HHS Office of Inspector General (OIG) is providing flexibility for healthcare providers to reduce or waive cost-sharing for telehealth visits paid by federal healthcare programs. Sandy that sounds very odd. This and other UnitedHealthcare reimbursement policies may use CPT, CMS or other coding methodologies from time to time. Ambetter is committed to assisting its provider community by supporting their efforts to deliver well-coordinated and appropriate health care to our members. Thanks for sharing! COVID-19: Telehealth Billing Correction, Nursing Home Recommendations, Billing for Multi-Function Ventilators, New ICD-10-CM Diagnosis Code . Medicare Rural Hospital Flexibility Program Flex, Rural Emergency Department Transfer Communication, Worker Protection Standard and Agricultural Safety and Health, Farm Worker Protection Program Safety Brochure, Swimming Pool Pesticide Applicator Training Program, Practice Operations National Database POND, Prescription Drug Monitoring Program Resources, Human Trafficking and the Rural Health System Response, 2022 Pennsylvania Rural Human Trafficking Summit Virtual Event, Appalachian Regional Commission Announces SUD Recovery Ecosystem Grant Funding, Pennsylvania Broadband Development Authority Submits Bulk Challenge to FCCs National Broadband Map, CMS Announces Corrections to Certain Regulations, Pennsylvania Childrens Partnership Publishes Policy Roadmap for the Next Two Years, Federal 2023 Budget Puts Kids and Families First. Billing guidelines . Same for phone and reimbursement for phone is same as telemedicine. These billing guidelines, pursuant to rule 5160-1-18 of the Ohio Administrative Code (OAC), apply to fee-for-service claims submitted by Ohio Medicaid providers and are applicable for dates of service on or after July 15, 2022. I think it would be 99423 with a GT modifier. )RhR Xj%PQ15bq i HCA's policy for using telemedicine to deliver services is consistent with Medicaid state and federal requirements. What codes should I use? We will adjudicate benefits in accordance with the members health plan. Effective January 1, 2022, POS code 02 will be revised, and a new POS code 10 will be created. Getting started: Is maternal telehealth right for your community? Our physician is seeing the patient via audio visual communication. Modifier 95 indicates a synchronous telemedicine service rendered via a real-time interactive audio and video telecommunications system. Billing for telemedicine services can be tricky, but this article makes it easy to understand. Hopefully, well quickly get the point where there are clear guidelines for billing telemedicine across all payers. %PDF-1.7 % Some payers may not agree with the advice given. Join the other Doctors and Practice Managers that have benefited from our expert medical billing services. To facilitate billing of CTBS by therapists, CMS designated HCPCS codes G2250, G2251, G2061, G2062, and G2063 as "sometimes therapy" services. Guidelines 2. Im getting mixed answers from other sources that they brought out new codes Jan 2020. 750 First St. NE, Washington, DC 20002-4242, Telephone: (800) 374-2723. Learn more with the AMA's 7-step SMBP quick guide. Patients communicate with their doctors without going to the doctors office by using online patient portals. There are additional code changes for COVID-19 reimbursement and related care that cover telehealth, virtual/digital, audio-only, and in-person services. Learn more. Review the agenda and schedule of events for the 2023 HOD Annual Meeting at the Hyatt Regency Chicago. 0HM5u?_Y*X|`pcMnip*0 /c endstream endobj 1461 0 obj <>/Metadata 30 0 R/Pages 1458 0 R/StructTreeRoot 52 0 R/Type/Catalog/ViewerPreferences 1479 0 R>> endobj 1462 0 obj <>/MediaBox[0 0 792 612]/Parent 1458 0 R/Resources<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 1463 0 obj <>stream TDD/TTY: (202) 336-6123. An official website of the United States government. cXrxA BBkP`vf6 -_p Q >/u,+l~T41,7O8 U\>WK)E+]jpS7jU1MWDbY>l)b^5qrQ/+>/SU/..~;+Mo VWY\/)*WML~n1rzMSF%5>TPIj:l1kyf3k !(@ DKHL jaBg8:bf-ho$T|mm\HV, Im not sure this is correct but.. Can you clarify the specifics please. The AMA Digital Medicine Payment Advisory Group identifies barriers to digital medicine adoption and proposes comprehensive solutions. We are still evaluating our members' needs and may add services to our coverage. Details on eligible services and reimbursement. Telehealth and the Prescription of Controlled Substances . A communication between a patient and their provider through an online portal, G0425-G0427 (Telehealth consultations, emergency department or inpatient), G0406-G0408 (Follow-up inpatient telehealth consultations furnished to beneficiaries in hospital or SNFs). OCR will exercise its enforcement discretion and will not impose penalties for noncompliance with the regulatory requirements under the HIPAA Rules against covered health care providers in connection with the good faith provision of telehealth during the COVID-19 nationwide public health emergency. The AMA is closely monitoring COVID-19 (2019 novel coronavirus) developments. A facility fee is essentially an amount paid to the local healthcare facility that hosts the patient during a telemedicine visit. In fact, the rules for billing telemedicine are not only changing rapidly but also vary from payer to payer (Medicare, Medicaid, Private payers). PBRHC/UB04: Rev code + CPT+ GT+ billed charge The SMBP quick guide is an evidence-based resource to help physicians and care teams start using SMBP, including links to practical implementation tools. More recently, bills were enacted that impact the delivery and reimbursement of telemedicine and telehealth services: All comments are moderated and will be removed if they violate our Terms of Use. Updated August 22, 2022. Are there any restrictions or conditions that need to be met before a patient qualifies for telemedicine (i.e. One month until AMA National Advocacy Conference and more in the latest National Advocacy Update. The COVID-19 Telehealth Program provides $200 million in funding, appropriated by Congress as part of the Coronavirus Aid, Relief, and Economic Security (CARES) Act, to help health care providers provide connected care services to patients at their homes or mobile locations in response to the COVID-19 pandemic. Provider Types Affected Im using 95 as modifier now for all and pos as 11 if patient is home. ** The Benefits of Virtual Care No waiting rooms. Medicaid Providers: UnitedHealthcare will reimburse out-of-network providers for COVID-19 testing-related visits and COVID-19 related treatment or services according to the rates outlined in the Medicaid Fee Schedule. Effective for services starting March 6, 2020 and for the duration of the COVID-19 Public Health Emergency, Medicare will make payment for Medicare telehealth services furnished to patients in broader circumstances. For more information: https://www.hhs.gov/hipaa/for-professionals/special-topics/emergency-preparedness/index.html, Summary of Medicare Telemedicine Services, CMS News and Media Group Weve found that most payers advise providers billing telemedicine to use the appropriate evaluative and management CPT code (99201 05, 99211-15) along with a GT or 95 modifier (more on that below). Implementation Date: April 1, 2022 . Humana accepts POS code 10 on claims for dates of service beginning January 1, 2022. NC Medicaid Telehealth Billing Code Summary 1 of 22 June 25, 2020 NC Medicaid Telehealth Billing Code Summary UPDATE (June 25, 2020) Updated Telehealth Guidance: Codes that require 2 modifiers (i.e., GT and CR) must be billed with both modifiers or the claim detail will deny. In support of our members and employer groups, in 2022 we will continue to cover the expanded telehealth services that we've covered this year. Effective Date: January 1, 2022 . hbbd```b``V~D2}0 F,&"6D),r,6lC("$:[PDJC30VHe?S' p (As of 01/01/2022) Will Aetna allow wellness visits to be rendered through telemedicine during the COVID-19 public health emergency? Related CR Transmittal Number: R11175OTN . Specific CPT codes are eligible for reimbursement. Which healthcare providers can bill for telemedicine? To charge that facility fee, you can bill HCPCS code Q3014. Patient Rights & Consent Does the patient need to consent prior to receiving services by telehealth? Most insurance providers cover at least some form of telehealth service. Or would this be billed with a skilled nursing code? the Centers for Medicare and Medicaid Services announced October 13 (PDF, 189KB), OIGs telehealth data snapshot (PDF, 838KB). Click the link below to see the changes. How do our doctors bill for consultations and subsequent visits in the hospital that are done with telemedicine? Can you bill more than one telehealth visit in a week for a patient? 205 0 obj <>/Filter/FlateDecode/ID[<197D36494530E74D8EEC5854364E845B>]/Index[178 44]/Info 177 0 R/Length 123/Prev 173037/Root 179 0 R/Size 222/Type/XRef/W[1 3 1]>>stream Physician adoption of telehealth and other digital health tools keeps growingas does the infrastructure enabling appropriate payment for their use. Our goal is to work with healthcare providers to ensure GHP members receive the testing and treatment needed to combat the spread and effects of . We have patients that are currently coming into our office because of chemotherapy treatments that must be administered by nursing staff. A .gov website belongs to an official government organization in the United States. A brief (5-10 minutes) check with your practitioner via telephone or other telecommunications device to decide whether an office visit or other service is needed. Telehealth Telehealth State Provision Exceptions Virtual Check-Ins COVID-19 Telehealth Services Last update: January 19, 2022, 3:30 p.m. CT Date Expansion and Cost Share Updates for Telehealth Services UnitedHealthcare will reimburse appropriate claims for telehealth services in accordance with the member's benefit plan. What POS should you use when billing Q3014? Keep in mind, however, that since the rules are changing so fast, the representatives at the insurance carriers may not even be aware of all the changes. POS codes are required on health care claims to inform third-party payers, such as Medicare, where the service was rendered. But medical billers need answers right now to their billing and coding questions. I would like to start a telemedicine service as an internist from scratch, any links please on what the best way to do it from the recommended EMR for that purpose to the billing, links from someone who done it is greatly appreciated. A range of providers, such as doctors, nurse practitioners, clinical psychologists, and licensed clinical social workers, will be able to offer telehealth to their patients. Julie Reed-Humeniuk Family PracticeCapture Billing goes over and beyond the call of duty for clients to maximize reimbursement. When providing telehealth services to patients in their own homes, psychologists will start using POS code 10 and stop using POS code 02. Apply for a leadership position by submitting the required documentation by the deadline. We are only using this option during the current recommendation of the federal/state disaster declaration put into place for the Covid19 pandemic. In the current Medicare telemedicine model for instance, a patient has to come in to an eligible originating site to start the telemedicine visit with a healthcare provider at another, distant site. This notification is effective immediately. In addition, separate from these virtual check-in services, captured video or images can be sent to a physician (HCPCS code G2010). Billing Originating Site Telehealth Program Manual, Page 3 Centers for Medicare and Medicaid Services (CMS) Telehealth Services, Page . Secure .gov websites use HTTPS Here is a Summary of Medicare Telemedicine Services that also were updated on March 17, 2020. Thanks for sharing! Patient is located in their home (which is a location other than a hospital or other facility where the patient receives care in a private residence) when receiving health services or health related services through telecommunication technology. Policy Type: Revised Applies To: In-network Texas providers rendering telemedicine or telehealth services to members of fully-insured commercial medical plans subject to Texas Insurance Code (TIC) Chapter 1455. hQo8=KDIP iu\^kIx)89(P2. Doctors and certain practitioners may bill for these virtual check in services furnished through several communication technology modalities, such as telephone (HCPCS code G2012). The president and governor say that telehealth visits will be reimbursed at the same rate as a face to face visits. Patient home is not an originating site correct? Before sharing sensitive information, make sure youre on a federal government site. CMS is expanding this benefit on a temporary and emergency basis under the 1135 waiver authority and Coronavirus Preparedness and Response Supplemental Appropriations Act. Based on this article, you cant use televisit for a Medicare patient from home correct? ICD-10-CM Official Coding Guidelines - Supplement Coding encounters related to COVID . K"jb_L?,~KftSy400 T %Xl c7LNL~23101>"Aouo%&\{u/Sts$Txb| y:@ 0 Health Insurance Companies Process 1 in 5 Claims Wrong. Virtual check-ins can be conducted with a broader range of communication methods, unlike Medicare telehealth visits, which require audio and visual capabilities for real-time communication. The GT modifier tells the Medicare payer that a provider delivered medical service via telemedicine. Disclaimer: The opinions and views expressed here are those of the authors and do not necessarily represent or reflect the opinions and views of the American Academy of Family Physicians. Related Change Request (CR) Number: 12549 . delivered to your inbox. Even before the availability of this waiver authority, CMS made several related changes to improve access to virtual care. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2023. (link is external) 95--Synchronous telemedicine service Thanks for the well-researched content of the blog. Relentlessly working to advance important state legislative issues that protect patients and physicians. All rights reserved. The MO HealthNet Division publishes Hot Tips to supply information to clarify and assist providers in receiving timely reimbursement for services provided and claims disposition. Forty-two states and the District of Columbia require private insurance providers to reimburse telemedicine. These services can only be reported when the billing practice has an established relationship with the patient. CeB8T}D2cyXIy_%{G{}g0CLa03Y]v0v3E/VZjT?OU AMt M')^7ucY$D==}9:w0wv39>YZ58O?U>n{L3L=]ee"9+,=?FG@Augg&aaq68w>l2 I verify that Im in the U.S. and agree to receive communication from the AMA or third parties on behalf of AMA. remote evaluation of recorded video and/or images submitted by an established patient. iPhone or Rural Health Resource Center This is not limited to only rural settings or certain locations. Encounter Clinics. Per the CMS bulletin, the new POS code wont be implemented under traditional Medicare until April 4, 2022, at the earliest. For Blue Cross commercial , BCN commercial and BCN Advantage. Why am I being billed for a facility fee? members, follow the guidance in this document. Capture Billing & Consulting Inc. 880 Harrison Street SE Leesburg, VA 20175 Phone: 703-327-1800, Copyright 2022 CaptureBilling.com - Medical Billing Services. Official websites use .gov Unicare paid him. 3 s Fy4LsL;L{UF/s _>nO#G(. G2063: Qualified non-physician qualified healthcare professional assessment and management service, for an established patient, for up to seven days, cumulative time during the 7 days; 21 or more minutes. Preparing patients for tele-physical therapy, Physical therapy and remote patient monitoring, State Telehealth Laws and Reimbursement Policies. 01-13-2022 Billing VEKLURY (remdesivir) antiviral medication in outpatient settings. I will also start looking into a software that we can use. Such great information. Policy Implementation: Date of service Effective Date: January 1, 2018 Revision Date: See Policy Revision Date Applicable Insurance Code Section(s): TIC Sections 1455.001 - 1455.006 . Review the duties and criteria for the AMA Government Relations Advocacy Fellow. These services can only be reported when the billing practice has an established relationship with the patient. Nice tips on Telemedicine, thanks for sharing. HHSC posted draft rules required by legislation for informal comment. CY2022 Telehealth Update Medicare Physician Fee Schedule . On top of that Medicare and the insurance companies have to update their computer systems. 0 What are the billing codes per service? Usually we need to use a HIPPA compliant platform with a business agreement but president just waved HIPPA to allow patients to get care. Copyright 1995 - 2023 American Medical Association. The AMA provides regulatory clarification to physicians and their care teams in an effort to aid physicians in their day-to-day practice environment. Even before the availability of this waiver authority, CMS made several related changes to improve access to virtual care. Officials and members gather to elect officers and address policy at the 2023 AMA Annual Meeting being held in Chicago, June 9-14, 2023. The American Medical Association develops and manages CPT codes on a rigorous and transparent basis, which ensures codes are issued and updated regularly to reflect current clinical practice and innovation in medicine. I am trying to understand and explain to the physicians in our office that when the same rate was stated they forgot to include the same rate as a facility and that it would not be the same rate as a non facility would normally receive for this face to face visit over telehealth. Prior to this waiver Medicare could only pay for telehealth on a limited basis: when the person receiving the service is in a designated rural area and when they leave their home and go to a clinic, hospital, or certain other types of medical facilities for the service. Explore the seven key steps physicians and teams can take to use SMBP with patients with high blood pressure and access links to useful supporting resources. Billing and Reimbursement for Telemedicine Services When billing telemedicine services, . These services can only be reported when the billing practice has an established relationship with the patient. Sign up to receive FPM's free, weekly e-newsletter, "Quick Tips & Insights," featuring practical, peer-reviewed advice for improving practice, enhancing the patient experience, and developing a rewarding career. MEDICARE TELEHEALTH VISITS: Currently, Medicare patients may use telecommunication technology for office, hospital visits and other services that generally occur in-person. Thank you for sharing with us, I too always learn something new from your post. Breaking the data down further, 79% of the beneficiaries on traditional, fee-for-service Medicare and 74% of the beneficiaries covered by Medicare Advantage plans had an established relationship with the provider furnishing psychotherapy via telehealth. Council on Long Range Planning & Development, Telehealth flexibilities assured for the bulk of 2022. My provider is in the office communicating with the patient using audio only communication for follow up care of established patients. For Telehealth Inpatient hospital billing I know the CPT codes to use and the modifiers with POS 02. HHSC released guidance about additional services that are approved for telemedicine, telehealth, and audio-only delivery methods. Steps to getting contracted plus plan information, Phone numbers and links for connecting with us, List of contracted, high-quality independent lab providers, Update, verify and attest to your practice's demographic data, Provider search for doctors, clinics and facilities, plus dental and behavioral health, Policies for most plan types, plus protocols, guidelines and credentialing information, Specifically for Commercial and Medicare Advantage (MA) products, Pharmacy resources, tools, and references, Updates and getting started with our range of tools and programs, Reports and programs for operational efficiency and member support, Resources and support to prepare for and deliver care by telehealth, Tools, references and guides for supporting your practice, Log in for our suite of tools to assist you in caring for your patients, Last update: January 19, 2022, 3:30 p.m. CT, Date Expansion and Cost Share Updates for Telehealth Services. On 9/8/2020 I received a phone call from my doctor to my home. Is it appropriate to bill POS 11 with a GT/95 modifier? Telehealth Resources Telehealth Guidelines Healthcare Professions with Authority to Provide Telehealth Services (PDF) Board of Hearing and Speech Telepractice Guidelines (PDF) Board of Optometry Appropriate Use of Telehealth Guidelines (PDF) Examining Board of Psychology Telepsychology Guidelines (PDF) Telemedicine Training Requirements My insurance says its not covered. CareSource will follow all published regulatory guidance in regards to non-participating providers. Starting March 6, 2020 and for the duration of the COVID-19 Public Health Emergency, Medicare will make payment for professional services furnished to beneficiaries in all areas of the country in all settings. 99241-43, no modifier needed, and use place of service 02. It is imperative during this public health emergency that patients avoid travel, when possible, to physicians offices, clinics, hospitals, or other health care facilities where they could risk their own or others exposure to further illness. The revised list of origination sites available for use are noted below. I am not sure if this is correct or should w using POS 2?? Standard Part B cost sharing applies to both. These billing guidelines will remain in effect until new rules are adopted by ODM following the public health emergency. Telehealth, telemedicine, and related terms generally refer to the exchange of medical information from one site to another through electronic communication to improve a patients health. All telehealth services rendered must meet the requirements and responsibilities outlined in the emergency rule. This reimbursement policy is intended to ensure that you are reimbursed based on the code that correctly describes the procedure performed. Aetna Better Health Clinical guidelines and policy bulletins Guidelines We've chosen certain clinical guidelines to help our providers get members high-quality, consistent care that uses services and resources effectively. Communication between a patient and his/her provider through an online patient portal. This will help ensure Medicare beneficiaries, who are at a higher risk for COVID-19, areable to visit with their doctor from their home, without having to go to a doctors office or hospital which puts themselves andothers at risk. There are additional code changes for COVID-19 reimbursement and related care that cover telehealth, virtual/digital, audio-only, and in-person. If my nurses are on extended calls with patients, talking about symptoms, what to do, deciding on visit with physician, etc., can I bill for a telephonic nurse visit? If they cant give you a list of the covered codes, ask whether the 99444 is covered and whether you can use the E&M CPT codes with a modifier. But if you are part of a telemedicine program that bills through Medicare (and sometimes Medicaid), you should. The analysis of any medical billing or coding question is dependent on numerous specific facts including the factual situations present related to the patients, the practice, the professionals and the medical services and advice. While this takes a little work, you only have to do it once for that policy. For these, 99421: Online digital evaluation and management service, for an established patient, for up to 7 days, cumulative time during the 7 days; 510 minutes, 99422: Online digital evaluation and management service, for an established patient, for up to 7 days cumulative time during the 7 days; 11 20 minutes. You are responsible for submission of accurate claims requests. 1460 0 obj <> endobj 1478 0 obj <>/Filter/FlateDecode/ID[<860FFC181F013B4F95E021C28D32661E><2AA10F3D243D4285B60626DA4FD4A71E>]/Index[1460 41]/Info 1459 0 R/Length 97/Prev 280377/Root 1461 0 R/Size 1501/Type/XRef/W[1 3 1]>>stream Sept. 21, 2021. These services can only be reported when the billing practice has an established relationship with the patient. The information contained in this web site is intended as general information only. Reimbursement for an 11-20-minute call will be the same rate as 99213 and 99443. hb```a``z B@1V, We'll provide a final code list in the coming months. Issued by: Centers for Medicare & Medicaid Services (CMS) Issue Date: January 14, 2022 DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. On April 30, 2020, CMS relaxed its telehealth policies and added PTs, OTs, and SLPs to the list of . Please refer to the Telehealth Policy, MP.148, upmchp.us/telehealth. Effective April 1, 2022, the Centers for Medicaid and Medicare Service (CMS) will allow states to extend the postpartum period to a year by filing a State Plan Amendment (SPA) to their . Additional telehealth information may vary by network plan, so please review each section carefully for details. endstream endobj 179 0 obj <. Did you call the billing department? HCPCS code G2010: Remote evaluation of recorded video and/or images submitted by an established patient (e.g., store and forward), including interpretation with follow-up with the patient within 24 business hours, not originating from a related e/m service provided within the previous 7 days nor leading to an e/m service or procedure within the next 24 hours or soonest available appointment. Can a Physician working at Home still bill a telehealth visit or does he have to be at the Office? It was developed with consideration of the latest coding methodologies from several sources, including but not limited to: Coding descriptions and instructions as identified in the latest rel ease of the American Medical Android, The best in medicine, delivered to your mailbox. (a year later) I am being charged for a facility fee of $147.00
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ambetter telehealth billing guidelines 2022
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Ready to bill telemedicine? Discover the rich landscape of published articles in this field covering topics from the principles of teamwork to the future of health systems science. Humana plans apply a telehealth benefit, when applicable, to claims reported with POS code 10. . Hi all I would like to tell you what Im doing. November 10, 2020. Need access to the UnitedHealthcare Provider Portal? am i missing something.you list 16 questions that dont seem to have answers, we see clients in home usually from perform care now iics are doing phone sessions do we use the same auth, codes ect. Learn more about billing for telemedicine services. The guide provides an overview of billing terminology and service codes, as well as topics such as chronic care management and remote patient monitoring. This uses codes 99441-99443 for reimbursement. Telehealth services for rural and remote clients Find the frequently asked questions for offering teleheath services to rural and remote clients. POS code 02 should continue to be used when telehealth is provided anywhere other than a patients home (e.g., a hospital or skilled nursing facility). In fact, the rules for billing telemedicine are not only changing rapidly but also vary from payer to payer (Medicare, Medicaid, Private payers). Aetna extended all member cost-sharing waivers for covered in-network telemedicine visits for outpatient behavioral and mental health counseling services through December 31, 2020.Aetna self-insured plan sponsors offer this waiver at their discretion.Cost share waivers for any in-network covered medical or behavioral health services . The benefits are part of the broader effort by CMS and the White House Task Force to ensure that all Americans particularly those at high-risk of complications from the virus that causes the disease COVID-19 are aware of easy-to-use, accessible benefits that can help keep them healthy while helping to contain the community spread of this virus. For questions about rates or fee schedules, email ProfessionalRates@hca.wa.gov. Most insurance providers cover at least some form of telehealth service. CMS is expanding this benefit on a temporary and emergency basis under the 1135 waiver authority and Coronavirus Preparedness and Response Supplemental Appropriations Act. Stella Haggas, MS Ed, CPC Documentation and Coding Educator, Childrens Hospital & Medical Center 8404 Indian Hills Drive Omaha, NE 68114 402.955.7104 sthaggas@ChildrensOmaha.org. The Department may not cite, use, or rely on any guidance that is not posted on . How would I bill a Inpatient Hospital Telemed visit? Therefore, for traditional Medicare, POS 10 would only apply to tele-mental health services after the PHE. All Rights Reserved. You can view Anthems virtual care policy for your state here. Often, special telehealth-enabled instruments (peripherals), such as a video otoscope (to examine the ear) or an electronic for claims submitted during this public health emergency. The 2022 Telehealth Billing Guide Announced The Center for Connected Health Policy (CCHP) has released an updated billing guide for telehealth encounters. We're continuing to evaluate our members' needs and may add services to our coverage. However, the HHS Office of Inspector General (OIG) is providing flexibility for healthcare providers to reduce or waive cost-sharing for telehealth visits paid by federal healthcare programs. Sandy that sounds very odd. This and other UnitedHealthcare reimbursement policies may use CPT, CMS or other coding methodologies from time to time. Ambetter is committed to assisting its provider community by supporting their efforts to deliver well-coordinated and appropriate health care to our members. Thanks for sharing! COVID-19: Telehealth Billing Correction, Nursing Home Recommendations, Billing for Multi-Function Ventilators, New ICD-10-CM Diagnosis Code . Medicare Rural Hospital Flexibility Program Flex, Rural Emergency Department Transfer Communication, Worker Protection Standard and Agricultural Safety and Health, Farm Worker Protection Program Safety Brochure, Swimming Pool Pesticide Applicator Training Program, Practice Operations National Database POND, Prescription Drug Monitoring Program Resources, Human Trafficking and the Rural Health System Response, 2022 Pennsylvania Rural Human Trafficking Summit Virtual Event, Appalachian Regional Commission Announces SUD Recovery Ecosystem Grant Funding, Pennsylvania Broadband Development Authority Submits Bulk Challenge to FCCs National Broadband Map, CMS Announces Corrections to Certain Regulations, Pennsylvania Childrens Partnership Publishes Policy Roadmap for the Next Two Years, Federal 2023 Budget Puts Kids and Families First. Billing guidelines . Same for phone and reimbursement for phone is same as telemedicine. These billing guidelines, pursuant to rule 5160-1-18 of the Ohio Administrative Code (OAC), apply to fee-for-service claims submitted by Ohio Medicaid providers and are applicable for dates of service on or after July 15, 2022. I think it would be 99423 with a GT modifier. )RhR Xj%PQ15bq i HCA's policy for using telemedicine to deliver services is consistent with Medicaid state and federal requirements. What codes should I use? We will adjudicate benefits in accordance with the members health plan. Effective January 1, 2022, POS code 02 will be revised, and a new POS code 10 will be created. Getting started: Is maternal telehealth right for your community? Our physician is seeing the patient via audio visual communication. Modifier 95 indicates a synchronous telemedicine service rendered via a real-time interactive audio and video telecommunications system. Billing for telemedicine services can be tricky, but this article makes it easy to understand. Hopefully, well quickly get the point where there are clear guidelines for billing telemedicine across all payers. %PDF-1.7
%
Some payers may not agree with the advice given. Join the other Doctors and Practice Managers that have benefited from our expert medical billing services. To facilitate billing of CTBS by therapists, CMS designated HCPCS codes G2250, G2251, G2061, G2062, and G2063 as "sometimes therapy" services. Guidelines 2. Im getting mixed answers from other sources that they brought out new codes Jan 2020. 750 First St. NE, Washington, DC 20002-4242, Telephone: (800) 374-2723. Learn more with the AMA's 7-step SMBP quick guide. Patients communicate with their doctors without going to the doctors office by using online patient portals. There are additional code changes for COVID-19 reimbursement and related care that cover telehealth, virtual/digital, audio-only, and in-person services. Learn more. Review the agenda and schedule of events for the 2023 HOD Annual Meeting at the Hyatt Regency Chicago. 0HM5u?_Y*X|`pcMnip*0 /c
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TDD/TTY: (202) 336-6123. An official website of the United States government. cXrxA BBkP`vf6 -_p Q >/u,+l~T41,7O8 U\>WK)E+]jpS7jU1MWDbY>l)b^5qrQ/+>/SU/..~;+Mo
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DKHL jaBg8:bf-ho$T|mm\HV, Im not sure this is correct but.. Can you clarify the specifics please. The AMA Digital Medicine Payment Advisory Group identifies barriers to digital medicine adoption and proposes comprehensive solutions. We are still evaluating our members' needs and may add services to our coverage. Details on eligible services and reimbursement. Telehealth and the Prescription of Controlled Substances . A communication between a patient and their provider through an online portal, G0425-G0427 (Telehealth consultations, emergency department or inpatient), G0406-G0408 (Follow-up inpatient telehealth consultations furnished to beneficiaries in hospital or SNFs). OCR will exercise its enforcement discretion and will not impose penalties for noncompliance with the regulatory requirements under the HIPAA Rules against covered health care providers in connection with the good faith provision of telehealth during the COVID-19 nationwide public health emergency. The AMA is closely monitoring COVID-19 (2019 novel coronavirus) developments. A facility fee is essentially an amount paid to the local healthcare facility that hosts the patient during a telemedicine visit. In fact, the rules for billing telemedicine are not only changing rapidly but also vary from payer to payer (Medicare, Medicaid, Private payers). PBRHC/UB04: Rev code + CPT+ GT+ billed charge The SMBP quick guide is an evidence-based resource to help physicians and care teams start using SMBP, including links to practical implementation tools. More recently, bills were enacted that impact the delivery and reimbursement of telemedicine and telehealth services: All comments are moderated and will be removed if they violate our Terms of Use. Updated August 22, 2022. Are there any restrictions or conditions that need to be met before a patient qualifies for telemedicine (i.e. One month until AMA National Advocacy Conference and more in the latest National Advocacy Update. The COVID-19 Telehealth Program provides $200 million in funding, appropriated by Congress as part of the Coronavirus Aid, Relief, and Economic Security (CARES) Act, to help health care providers provide connected care services to patients at their homes or mobile locations in response to the COVID-19 pandemic. Provider Types Affected Im using 95 as modifier now for all and pos as 11 if patient is home. ** The Benefits of Virtual Care No waiting rooms. Medicaid Providers: UnitedHealthcare will reimburse out-of-network providers for COVID-19 testing-related visits and COVID-19 related treatment or services according to the rates outlined in the Medicaid Fee Schedule. Effective for services starting March 6, 2020 and for the duration of the COVID-19 Public Health Emergency, Medicare will make payment for Medicare telehealth services furnished to patients in broader circumstances. For more information: https://www.hhs.gov/hipaa/for-professionals/special-topics/emergency-preparedness/index.html, Summary of Medicare Telemedicine Services, CMS News and Media Group Weve found that most payers advise providers billing telemedicine to use the appropriate evaluative and management CPT code (99201 05, 99211-15) along with a GT or 95 modifier (more on that below). Implementation Date: April 1, 2022 . Humana accepts POS code 10 on claims for dates of service beginning January 1, 2022. NC Medicaid Telehealth Billing Code Summary 1 of 22 June 25, 2020 NC Medicaid Telehealth Billing Code Summary UPDATE (June 25, 2020) Updated Telehealth Guidance: Codes that require 2 modifiers (i.e., GT and CR) must be billed with both modifiers or the claim detail will deny. In support of our members and employer groups, in 2022 we will continue to cover the expanded telehealth services that we've covered this year. Effective Date: January 1, 2022 . hbbd```b``V~D2}0
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(As of 01/01/2022) Will Aetna allow wellness visits to be rendered through telemedicine during the COVID-19 public health emergency? Related CR Transmittal Number: R11175OTN . Specific CPT codes are eligible for reimbursement. Which healthcare providers can bill for telemedicine? To charge that facility fee, you can bill HCPCS code Q3014. Patient Rights & Consent Does the patient need to consent prior to receiving services by telehealth? Most insurance providers cover at least some form of telehealth service. Or would this be billed with a skilled nursing code? the Centers for Medicare and Medicaid Services announced October 13 (PDF, 189KB), OIGs telehealth data snapshot (PDF, 838KB). Click the link below to see the changes. How do our doctors bill for consultations and subsequent visits in the hospital that are done with telemedicine? Can you bill more than one telehealth visit in a week for a patient? 205 0 obj
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Physician adoption of telehealth and other digital health tools keeps growingas does the infrastructure enabling appropriate payment for their use. Our goal is to work with healthcare providers to ensure GHP members receive the testing and treatment needed to combat the spread and effects of . We have patients that are currently coming into our office because of chemotherapy treatments that must be administered by nursing staff. A .gov website belongs to an official government organization in the United States. A brief (5-10 minutes) check with your practitioner via telephone or other telecommunications device to decide whether an office visit or other service is needed. Telehealth Telehealth State Provision Exceptions Virtual Check-Ins COVID-19 Telehealth Services Last update: January 19, 2022, 3:30 p.m. CT Date Expansion and Cost Share Updates for Telehealth Services UnitedHealthcare will reimburse appropriate claims for telehealth services in accordance with the member's benefit plan. What POS should you use when billing Q3014? Keep in mind, however, that since the rules are changing so fast, the representatives at the insurance carriers may not even be aware of all the changes. POS codes are required on health care claims to inform third-party payers, such as Medicare, where the service was rendered. But medical billers need answers right now to their billing and coding questions. I would like to start a telemedicine service as an internist from scratch, any links please on what the best way to do it from the recommended EMR for that purpose to the billing, links from someone who done it is greatly appreciated. A range of providers, such as doctors, nurse practitioners, clinical psychologists, and licensed clinical social workers, will be able to offer telehealth to their patients. Julie Reed-Humeniuk Family PracticeCapture Billing goes over and beyond the call of duty for clients to maximize reimbursement. When providing telehealth services to patients in their own homes, psychologists will start using POS code 10 and stop using POS code 02. Apply for a leadership position by submitting the required documentation by the deadline. We are only using this option during the current recommendation of the federal/state disaster declaration put into place for the Covid19 pandemic. In the current Medicare telemedicine model for instance, a patient has to come in to an eligible originating site to start the telemedicine visit with a healthcare provider at another, distant site. This notification is effective immediately. In addition, separate from these virtual check-in services, captured video or images can be sent to a physician (HCPCS code G2010). Billing Originating Site Telehealth Program Manual, Page 3 Centers for Medicare and Medicaid Services (CMS) Telehealth Services, Page . Secure .gov websites use HTTPS Here is a Summary of Medicare Telemedicine Services that also were updated on March 17, 2020. Thanks for sharing! Patient is located in their home (which is a location other than a hospital or other facility where the patient receives care in a private residence) when receiving health services or health related services through telecommunication technology. Policy Type: Revised Applies To: In-network Texas providers rendering telemedicine or telehealth services to members of fully-insured commercial medical plans subject to Texas Insurance Code (TIC) Chapter 1455. hQo8=KDIP iu\^kIx)89(P2. Doctors and certain practitioners may bill for these virtual check in services furnished through several communication technology modalities, such as telephone (HCPCS code G2012). The president and governor say that telehealth visits will be reimbursed at the same rate as a face to face visits. Patient home is not an originating site correct? Before sharing sensitive information, make sure youre on a federal government site. CMS is expanding this benefit on a temporary and emergency basis under the 1135 waiver authority and Coronavirus Preparedness and Response Supplemental Appropriations Act. Based on this article, you cant use televisit for a Medicare patient from home correct? ICD-10-CM Official Coding Guidelines - Supplement Coding encounters related to COVID . K"jb_L?,~KftSy400
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Health Insurance Companies Process 1 in 5 Claims Wrong. Virtual check-ins can be conducted with a broader range of communication methods, unlike Medicare telehealth visits, which require audio and visual capabilities for real-time communication. The GT modifier tells the Medicare payer that a provider delivered medical service via telemedicine. Disclaimer: The opinions and views expressed here are those of the authors and do not necessarily represent or reflect the opinions and views of the American Academy of Family Physicians. Related Change Request (CR) Number: 12549 . delivered to your inbox. Even before the availability of this waiver authority, CMS made several related changes to improve access to virtual care. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2023. (link is external) 95--Synchronous telemedicine service Thanks for the well-researched content of the blog. Relentlessly working to advance important state legislative issues that protect patients and physicians. All rights reserved. The MO HealthNet Division publishes Hot Tips to supply information to clarify and assist providers in receiving timely reimbursement for services provided and claims disposition. Forty-two states and the District of Columbia require private insurance providers to reimburse telemedicine. These services can only be reported when the billing practice has an established relationship with the patient. CeB8T}D2cyXIy_%{G{}g0CLa03Y]v0v3E/VZjT?OU AMt M')^7ucY$D==}9:w0wv39>YZ58O?U>n{L3L=]ee"9+,=?FG@Augg&aaq68w>l2 I verify that Im in the U.S. and agree to receive communication from the AMA or third parties on behalf of AMA. remote evaluation of recorded video and/or images submitted by an established patient. iPhone or Rural Health Resource Center This is not limited to only rural settings or certain locations. Encounter Clinics. Per the CMS bulletin, the new POS code wont be implemented under traditional Medicare until April 4, 2022, at the earliest. For Blue Cross commercial , BCN commercial and BCN Advantage. Why am I being billed for a facility fee? members, follow the guidance in this document. Capture Billing & Consulting Inc. 880 Harrison Street SE Leesburg, VA 20175 Phone: 703-327-1800, Copyright 2022 CaptureBilling.com - Medical Billing Services. Official websites use .gov Unicare paid him. 3 s Fy4LsL;L{UF/s
_>nO#G(. G2063: Qualified non-physician qualified healthcare professional assessment and management service, for an established patient, for up to seven days, cumulative time during the 7 days; 21 or more minutes. Preparing patients for tele-physical therapy, Physical therapy and remote patient monitoring, State Telehealth Laws and Reimbursement Policies. 01-13-2022 Billing VEKLURY (remdesivir) antiviral medication in outpatient settings. I will also start looking into a software that we can use. Such great information. Policy Implementation: Date of service Effective Date: January 1, 2018 Revision Date: See Policy Revision Date Applicable Insurance Code Section(s): TIC Sections 1455.001 - 1455.006 . Review the duties and criteria for the AMA Government Relations Advocacy Fellow. These services can only be reported when the billing practice has an established relationship with the patient. Nice tips on Telemedicine, thanks for sharing. HHSC posted draft rules required by legislation for informal comment. CY2022 Telehealth Update Medicare Physician Fee Schedule . On top of that Medicare and the insurance companies have to update their computer systems. 0
What are the billing codes per service? Usually we need to use a HIPPA compliant platform with a business agreement but president just waved HIPPA to allow patients to get care. Copyright 1995 - 2023 American Medical Association. The AMA provides regulatory clarification to physicians and their care teams in an effort to aid physicians in their day-to-day practice environment. Even before the availability of this waiver authority, CMS made several related changes to improve access to virtual care. Officials and members gather to elect officers and address policy at the 2023 AMA Annual Meeting being held in Chicago, June 9-14, 2023. The American Medical Association develops and manages CPT codes on a rigorous and transparent basis, which ensures codes are issued and updated regularly to reflect current clinical practice and innovation in medicine. I am trying to understand and explain to the physicians in our office that when the same rate was stated they forgot to include the same rate as a facility and that it would not be the same rate as a non facility would normally receive for this face to face visit over telehealth. Prior to this waiver Medicare could only pay for telehealth on a limited basis: when the person receiving the service is in a designated rural area and when they leave their home and go to a clinic, hospital, or certain other types of medical facilities for the service. Explore the seven key steps physicians and teams can take to use SMBP with patients with high blood pressure and access links to useful supporting resources. Billing and Reimbursement for Telemedicine Services When billing telemedicine services, . These services can only be reported when the billing practice has an established relationship with the patient. Sign up to receive FPM's free, weekly e-newsletter, "Quick Tips & Insights," featuring practical, peer-reviewed advice for improving practice, enhancing the patient experience, and developing a rewarding career. MEDICARE TELEHEALTH VISITS: Currently, Medicare patients may use telecommunication technology for office, hospital visits and other services that generally occur in-person. Thank you for sharing with us, I too always learn something new from your post. Breaking the data down further, 79% of the beneficiaries on traditional, fee-for-service Medicare and 74% of the beneficiaries covered by Medicare Advantage plans had an established relationship with the provider furnishing psychotherapy via telehealth. Council on Long Range Planning & Development, Telehealth flexibilities assured for the bulk of 2022. My provider is in the office communicating with the patient using audio only communication for follow up care of established patients. For Telehealth Inpatient hospital billing I know the CPT codes to use and the modifiers with POS 02. HHSC released guidance about additional services that are approved for telemedicine, telehealth, and audio-only delivery methods. Steps to getting contracted plus plan information, Phone numbers and links for connecting with us, List of contracted, high-quality independent lab providers, Update, verify and attest to your practice's demographic data, Provider search for doctors, clinics and facilities, plus dental and behavioral health, Policies for most plan types, plus protocols, guidelines and credentialing information, Specifically for Commercial and Medicare Advantage (MA) products, Pharmacy resources, tools, and references, Updates and getting started with our range of tools and programs, Reports and programs for operational efficiency and member support, Resources and support to prepare for and deliver care by telehealth, Tools, references and guides for supporting your practice, Log in for our suite of tools to assist you in caring for your patients, Last update: January 19, 2022, 3:30 p.m. CT, Date Expansion and Cost Share Updates for Telehealth Services. On 9/8/2020 I received a phone call from my doctor to my home. Is it appropriate to bill POS 11 with a GT/95 modifier? Telehealth Resources Telehealth Guidelines Healthcare Professions with Authority to Provide Telehealth Services (PDF) Board of Hearing and Speech Telepractice Guidelines (PDF) Board of Optometry Appropriate Use of Telehealth Guidelines (PDF) Examining Board of Psychology Telepsychology Guidelines (PDF) Telemedicine Training Requirements My insurance says its not covered. CareSource will follow all published regulatory guidance in regards to non-participating providers. Starting March 6, 2020 and for the duration of the COVID-19 Public Health Emergency, Medicare will make payment for professional services furnished to beneficiaries in all areas of the country in all settings. 99241-43, no modifier needed, and use place of service 02. It is imperative during this public health emergency that patients avoid travel, when possible, to physicians offices, clinics, hospitals, or other health care facilities where they could risk their own or others exposure to further illness. The revised list of origination sites available for use are noted below. I am not sure if this is correct or should w using POS 2?? Standard Part B cost sharing applies to both. These billing guidelines will remain in effect until new rules are adopted by ODM following the public health emergency. Telehealth, telemedicine, and related terms generally refer to the exchange of medical information from one site to another through electronic communication to improve a patients health. All telehealth services rendered must meet the requirements and responsibilities outlined in the emergency rule. This reimbursement policy is intended to ensure that you are reimbursed based on the code that correctly describes the procedure performed. Aetna Better Health Clinical guidelines and policy bulletins Guidelines We've chosen certain clinical guidelines to help our providers get members high-quality, consistent care that uses services and resources effectively. Communication between a patient and his/her provider through an online patient portal. This will help ensure Medicare beneficiaries, who are at a higher risk for COVID-19, areable to visit with their doctor from their home, without having to go to a doctors office or hospital which puts themselves andothers at risk. There are additional code changes for COVID-19 reimbursement and related care that cover telehealth, virtual/digital, audio-only, and in-person. If my nurses are on extended calls with patients, talking about symptoms, what to do, deciding on visit with physician, etc., can I bill for a telephonic nurse visit? If they cant give you a list of the covered codes, ask whether the 99444 is covered and whether you can use the E&M CPT codes with a modifier. But if you are part of a telemedicine program that bills through Medicare (and sometimes Medicaid), you should. The analysis of any medical billing or coding question is dependent on numerous specific facts including the factual situations present related to the patients, the practice, the professionals and the medical services and advice. While this takes a little work, you only have to do it once for that policy. For these, 99421: Online digital evaluation and management service, for an established patient, for up to 7 days, cumulative time during the 7 days; 510 minutes, 99422: Online digital evaluation and management service, for an established patient, for up to 7 days cumulative time during the 7 days; 11 20 minutes. You are responsible for submission of accurate claims requests. 1460 0 obj
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Sept. 21, 2021. These services can only be reported when the billing practice has an established relationship with the patient. The information contained in this web site is intended as general information only. Reimbursement for an 11-20-minute call will be the same rate as 99213 and 99443. hb```a``z B@1V, We'll provide a final code list in the coming months. Issued by: Centers for Medicare & Medicaid Services (CMS) Issue Date: January 14, 2022 DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. On April 30, 2020, CMS relaxed its telehealth policies and added PTs, OTs, and SLPs to the list of . Please refer to the Telehealth Policy, MP.148, upmchp.us/telehealth. Effective April 1, 2022, the Centers for Medicaid and Medicare Service (CMS) will allow states to extend the postpartum period to a year by filing a State Plan Amendment (SPA) to their . Additional telehealth information may vary by network plan, so please review each section carefully for details. endstream
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<. Did you call the billing department? HCPCS code G2010: Remote evaluation of recorded video and/or images submitted by an established patient (e.g., store and forward), including interpretation with follow-up with the patient within 24 business hours, not originating from a related e/m service provided within the previous 7 days nor leading to an e/m service or procedure within the next 24 hours or soonest available appointment. Can a Physician working at Home still bill a telehealth visit or does he have to be at the Office? It was developed with consideration of the latest coding methodologies from several sources, including but not limited to: Coding descriptions and instructions as identified in the latest rel ease of the American Medical Android, The best in medicine, delivered to your mailbox. (a year later) I am being charged for a facility fee of $147.00
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