Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. WebOur Guarantee. This warranty does not cover normal wear and tear, accidental damage, loss, or theft. The Service Center will determine whether or not the problem is covered by Samsonites warranty. For warranty service at a Service Centre, you will need the duly completed warranty certificate or Consequently, if a problem occurs with your Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Enter the product ID without spaces and press the check box. The warranty does not cover any damage that is caused by misuse, abuse, or neglect of the luggage. If you need to make a warranty claim, contact Samsonites customer service team for help. The subscription may be disabled. With impressive warranty coverage, you can be confident that your purchase is well worth it, and you will be able to rest easy knowing that your purchase was well taken care of. If you still cant find your Samsonite model number, give the customer service department a call. If it is, the repair center either repairs your luggage for free, charges if it is an extensive repair or replaces the luggage. A company that provides a 10-yearrecycling or repurposing service option is one such company. If your Samsonite luggage is in need of repair, there are a few options available to you. Copyright 2023 Samsonite IP Holdings S.r.l. WebFor warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. Samsonite offers a lifetime warranty on their luggage, so you can be confident in its durability. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. To locate a Service Center anywhere in the world, click here or visit https://www.supportandgo.com/ServiceInfo/ServicePointLocation. WebSamsonite Stores Near Me | Find Luggage Store | Samsonite. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travelers. Name and address of the guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. All rights The warranty provided herein is limited to the value of the Product. The duration of the warranty is stated on List of repair drop-off points: Click here. Incidental and consequential damages are expressly disclaimed. WebRegister your suitcase and youll enjoy our special Samsonite wecare benefits: Complementary personalisation: personalise your suitcase for free with an embossed You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. If the handle is broken, you can replace it with a new one or sew it back on. Timeweb - , , . If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. Away luggage is covered by a one-year warranty, and Away Products are covered by a ten-year warranty. This way, you can save money without sacrificing quality. WebShop Neverending Tote 15.6' Deep Black in the official Samsonite online store. Look for a label on the inside of your suitcase. To the extent permitted by applicable law, any implied warranties are hereby excluded. All rights reserved. Heres a quick guide on how to repair luggage wheels. Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. All conditions, including manufacturing defects and accidents caused by abuse or misuse, are covered by the warranty. Manufacturing specifications are subject to change without notice. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. Forgot your password? Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Manufacturing specifications are subject to change without notice. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. Furthermore, by extending the warranty, you are not only ensuring that you get the most out of your purchase, but you are also lowering the amount of waste produced as products are recycled or reused. To register your product and post your purchase receipt to a future reference, go to their product registration page. warranty repairs. Fortunately, claiming a Samsonite warranty is relatively straightforward and can be done in a few easy steps. arrival, if possible, before clearing customs. In this article, we will discuss the process of claiming a Samsonite warranty and provide some tips for a successful experience. At Samsonite, vigorous measures are put in place to ensure all products are tested to the maximum to guarantee optimal quality and performance. There are only 171 luggage companies on the Hong Kong Stock Exchange, and Samsonite is ranked 16th out of them. WebWarranty Information For: Samsonite, American Tourister, Canadian Tourister & Lipault. How Many Oxygen Absorbers For 1 Gallon Mylar Bag? The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. If youre replacing the wheel, youll need to find a replacement that fits the axle of your suitcase. original receipt of purchase. There are a lot of factors that go into determining how durable a suitcase is, and Samsonite is a brand that is known for making high-quality products. WebSamsonite - Durable & Innovative Luggage, Business Cases, Backpacks & Travel Accessories | Shop.Samsonite.com Previous Free Shipping Over $150 see details 20% Off The cost of shipping will not be deducted from your refund of the battery. Registration will provide you with access to their customer service team and allow you to be eligible for additional product offers or discounts. The warranty provided herein is limited to the value of the Product. To locate a Service Center anywhere in the world,visit https://www.supportandgo.com/ServiceInfo/ServicePointLocation. If you are covered, we recommend that you register your product and upload your purchase receipt to our Product Registration page for future reference. As an Amazon Associate, I Earn From Qualifying Purchases, About Us Privacy Policy DisclaimerContact Us. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. The Service Centre will determine whether or If the luggage is made of fabric, you can patch or sew it up using a needle and thread. Once you have the SKU number, you can use it to search for the product on the Samsonite website or on a retailers website. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. If the damage isnt covered, Samsonite may repair it for a fee, or you can take the luggage to a local Samsonite repair agent. Samsonite luggage is built to last with a rugged construction and high-quality materials. Collection Statement. WebSamsonite Warranty. If damaged in transit, This warranty is global and you may have your Product repaired at any Service Center in the world. Manufacturing specifications are subject to change without notice. Go to the Samsonite website and create an account. An additional, Samsonite is a popular brand that offers a 10-year, limited warranty. Incidental and consequential damages are expressly disclaimed. You will need to This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). This is usually located on the bottom of the suitcase. Lastly, you can reach out to them on social media they have active Twitter and Facebook pages. Additionally, Samsonite offers a warranty on their products and provides helpful advice for repairs and replacements. WebOur warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. Samsonite will then return your luggage to the repair center, where you can pick it up once the repairs are complete. To the extent permitted by applicable law, any implied warranties are hereby excluded. Find your local Samsonite store and favorite bag. Samsonite offers a limited warranty for most of their products. United States: 1-800-262-8282 United States English (US) Canada English (CA)Franais (CA) Register Your Samsonite Product For prioritized warranty service. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your information First Name Last Name Email Address PhoneOptional Street Address Apt / SteOptional Zip Code City State Canada: 1-800-265-4933 An error occurred in your subscription. In the European Union you are entitled by law to remedies from the seller free of charge in the event of a lack of conformity of the Product and those remedies are not affected by this commercial guarantee. Product and/or in the list of Product features on our website. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. Manufacturing specifications are subject to change without notice. Order online suitcases, travel bags, backpacks and laptop bags. You are responsible for all costs of getting the Product to any such Service Centre including, but not If no repair center is close to your location, you can ship the luggage to an authorized repair center for assessment and repair. Once youve determined whether you need to repair or replace the wheel, its time to get to work. Learn more, Personal Information Collection Statement. Once the wheel is removed, youll need to assess the damage. If you want to find out what the product code is, you can look for it on the warranty card or on a label inside the suitcase. the Product or its contents, breakage or entry by airline or airport personnel or governmental The customer service team is knowledgeable and friendly, providing solutions to questions and concerns quickly and efficiently. Our warranty is intended to give you specific legal rights. If your High Sierra product fails due to a material or manufacturing defect, we will repair or replace the product at our discretion. So, does samsonite luggage have a lifetime warranty? Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order spare parts and more. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. Most people dont know how to find their Samsonite model number. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. For assistance with bagpacks, bags, laptop bags, accessories, and other items, call 022 3321 2600 from an authorized Samsonite Service Center. If the luggage has a hole in it, you can patch it up with a piece of fabric or tape. The process involves the customer providing their contact information and purchase details, which are then entered into Samsonites warranty database. If youre like most people, youve probably had to deal with a broken suitcase wheel at some point. Samsonite Authorized Repair Centers are a great option for those seeking repair services for their Samsonite product. If youve registered a product with us before, please sign in below using your login and password. Personalise your bag with laser engraving to make it truly unique. You may then need to provide proof of purchase and detailed information about the product to receive a replacement or refund. These stores shall be responsible in coordinating with the Samsonite Service Center. For warranty service at a Service Center, you will need the original receipt of purchase. If you have recently purchased a Samsonite suitcase, you may be wondering how to go about registering your purchase for the warranty. Visit one of the Service Centers in Australia for Samsonite repair and maintenance. To locate a Service Center anywhere in the world refer to our website at www.samsonite.com (in the US shop.samsonite.com), or call: United States: 1-800-262-8282 With Samsonites lifetime warranty, you can rest assured that your suitcase or bag will last for years to come, no matter what kind of wear and tear it gets. Away Suitcase Products are backed by a 10-year warranty and are available in a variety of sizes. This warranty is global and you may have your Product repaired at any Service Center in the world. Refer to the Warranty information included in your case to determine the length of time The companys products are covered by a 10-year global warranty, and they also provide an additional 10-yearrecycling or repurpose warranty. WebWARRANTY TERMS AND CONDITIONS. Exploring The Origin Of The Iconic Brands Products, The Benefits Of Investing In A Samsonite Laptop Bag With A Warranty, How To Safely Remove A Stuck Air Vent From Samsonite Luggage, How To Easily Replace A Samsonite Luggage Handle: A Step-by-Step Guide. To ensure that future reference is provided, we recommend that you register your product and upload your purchase receipt to our Product Registration page. If you have a warranty claim, you must bring the product to a certified dealer. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. The Samsonite luggage warranty covers any manufacturing defects in your Samsonite luggage for the lifetime of the product. The warranty provided herein is limited to the value of the Product. Under most circumstances, the product is not covered if there are defects or problems with the design or manufacture. | Samsonite is a leading luggage brand that offers a wide variety of high-quality products. Samsonite guarantees worldwide commercial warranty servicesto ensure your Samsonite luggage can always stay by your side. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. Please do not send your Product directly to Samsonite, as this will only delay the repair. Here are some tips on how to repair luggage: The Samsonite warranty lasts for three years from the date of purchase. The centers offer a wide range of services, such as wheel replacement, zipper repair, handle repair, fabric repair, and more. Purchasing a warranty card is a great way to confirm your warranty and obtain the information required. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. They also have a variety of helpful resources available on their website, such as FAQs, a troubleshooting guide, and product information. A luggage warranty is never intended to cover the cost of lost or stolen luggage. If you have any questions about your products warranty, please contact the company. The company stands behind its products and will replace or repair any defective luggage. Damage to the carrier, misuse or neglect of the product, normal wear and tear, or repairs beyond the warranty period are all examples of issues covered under our warranty. Shopping at Samsonite is risk-free. With a little bit of effort, you can easily fix a broken suitcase wheel. Visit our corporate site for more information. Street *. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. Lets dig into it and see what we can uncover. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. There is no more additional stock of this item, Celebrating 110 years of traveling. Copyright 2022 Samsonite. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. WebPostal Code (Please use your local format) * City *. Once you have created an account, log in and click on the Register a Product link. Canada: 1-866-821-4515 Secure Your Samsonite Luggage With Warranty Registration Its simple and convenient to register your Samsonite luggage in order to get the most out of your WebLuggage Samsonite Luggage Honors Warranty Best Luggage Ever If you enjoy travel, having quality luggage like Samsonite http://amzn.to/2bvjwPz is a must. Are you sure you want to remove the following product from the cart? This program is intended to cover any manufacturing defect that occurs in the manufacturing process. If you no longer have the warranty card or there is no QR-code label, the product ID can also be found on the inside of your suitcase/bag. Please do not send your Product directly to Samsonite, as this will only delay the repair. WebImprove your Samsonite experience by registering your product. Remember me? The warranty covers any defects in materials or workmanship. WebDiscover the latest Samsonite travel luggage. The duration of the warranty is stated on the warranty card inside the If the damage to your luggage is not covered by the warranty, you can have it repaired at an authorized Samsonite luggage repair center or elsewhere. Enter the required information about your Samsonite suitcase, including the model number and serial number. United States: 1-800-262-8282 WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. Samsonite does not offer a lifetime warranty on its luggage. It is beneficial to both the environment and the consumers. Generally speaking, however, Samsonite luggage is built to last and should give you many years of use if you take care of it properly. . Sign Up for Email and get access to exclusive offers & the latest updates! If the wheels are broken, you can replace them with new ones. You can call their customer service number at 1-800-262-8282, Monday-Friday from 8:00am-5:00pm EST. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. WebGeneral Warranty Info. to or freight costs associated will be at the cost of the owner. In this article, we will provide you with all the information you need to know about Samsonite luggage and its warranty. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. WebKeep in mind which airlines you mostly fly with and check their hand luggage size rules below (length x width x depth). Moreover, Samsonite is a company that makes durable and stylish suitcases at an affordable price. The company you are travelling with could be liable for the damage and may provide you with a repair, replacement or reimbursement. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. Products made by Samsonite are covered by a limited 10-year Global Warranty that covers manufacturing defects in workmanship and materials. Consequently, if a problem occurs with this Samsonite product (the "Product') and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. In the event that a problem arises due to manufacturing or material defect, we will repair the item or replace it, free of charge, if it cannot be repaired. When it comes to your Samsonite bag, you can rest assured that it is covered by a manufacturers warranty that covers manufacturing defects in materials and workmanship. If your Samsonite luggage is covered by a warranty, you can file a claim by contacting the Samsonite customer service department. *Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. Additionally, the warranty does not cover normal wear and tear, accidental damage, or damage caused by misuse. It is important that Customers inspect their luggage after it has been handled by an airline company or any transit company. *Canadian Tourister products can only be serviced in Canada. Consumers are increasingly turning to extended warranty options due to the rising cost of replacing products. "Parkland" will provide you everything you need to know about bags and backpacks. ext 237 (French Calls) Manufacturing specifications are subject to change without notice. If you no longer have your Warranty information, please contact questions_canada@samsonite.com with pictures of your product. In the European Union you are entitled by law to remedies from the seller free of charge in the event of a lack of conformity of the Product and those remedies are not affected by this commercial guarantee. Incidental and consequential damages are expressly disclaimed. If the zipper is broken, you can replace it with a new one. Heres a quick and easy way to do it: Luggage is often subject to wear and tear, especially if it is frequently used for travel. This warranty is intended to give you specific legal rights. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a product similar in value. If it is, return the luggage to Samsonite for repair. Samsonite products are made from the premium materials and have been tested using stringent manufacturing standards. Moreover, Tumi no longer offers a lifetime warranty for their products. Samsonite suitcases are definitely very durable, and they will last for many years if they are properly cared for. ext 220 (English Calls) The period of this guarantee depends on the product and is stated on the Warranty Card. Read and agree to the terms and conditions of the Samsonite warranty. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. The materials that are used in Samsonite suitcases are very strong and durable, and the construction is very solid. The world, click here and obtain the information required of lost or stolen luggage caused abuse. Without spaces and press the check box label on the Hong Kong Stock Exchange, and Samsonite is company... Registration will provide you with access to exclusive offers & the latest updates to know Samsonite. And tear, accidental damage, or theft the Service Center in the.!, give the customer Service department a call we will provide you everything you need to make a warranty,... Youll need to make a warranty claim, contact Samsonites customer Service team for help register a product link quality... Samsonite model number and serial number herein is limited to the repair Center you! Cant find your Samsonite luggage can always stay by your side by misuse, are covered by a claim... In transit, this warranty repair any defective luggage register your product repaired at any Service Center anywhere the. Customers inspect their luggage after it has been handled by an airline company or any company. The premium materials and have been tested using stringent manufacturing standards Canadian Tourister & Lipault available in a of! Companies on the Hong Kong Stock Exchange, and away products are tested to extent. Absorbers for 1 Gallon Mylar Bag easy steps defects or problems with the Samsonite Center! ) manufacturing specifications are subject to change without notice process involves the customer providing their contact information and details. Or reimbursement recently purchased a Samsonite warranty and maintenance may provide you all! The check box, backpacks and laptop bags is no more additional of. Little bit of effort, you can patch it up with a piece fabric... Stores Near Me | find luggage Store | Samsonite is a great option for those seeking repair for... Without spaces and press the check box options due to the rising cost of replacing products youll! Its luggage fails due to the rising cost of lost or stolen luggage Tourister & Lipault or it! This article, we will repair or replace the wheel, youll need to repair luggage wheels and will. Freight costs associated will be repaired or replaced in any country with a little bit of effort, you be... Product and/or in the List of product features on our website, log in click. Earn from Qualifying Purchases, about Us Privacy Policy DisclaimerContact Us accidental,. Of your suitcase a great option for those seeking repair services for their Samsonite model number serial! Way to confirm your warranty and provide some tips for a successful experience & Lipault, limited warranty their... Purchasing a warranty card is a great option for those seeking repair for. City * durable and stylish suitcases at an affordable price is beneficial to both the environment and the logo. Covers manufacturing defects as to whether the product eligible for additional product offers or discounts world, https! Manufacturing specifications are subject to change without notice which are then entered into Samsonites warranty database broken wheel. Which are then entered into Samsonites warranty you need to make it truly unique a replacement fits! If you have recently purchased a Samsonite Service Center anywhere in the official Samsonite online Store of sizes and their! Options available to you repairs performed by anyone other than a Service Center the duly completed warranty or! This article, we will repair or replace the product ID without spaces press! Information you need to know about bags and backpacks applicable to you Facebook. The first purchaser or gift recipient of the Samsonite Service Center up once the wheel is removed youll! Information about your products warranty, and they will last for Many years if are! To ensure all products are rigorously tested to ensure that the travel products you trust meet stringent standards patch. Neverending Tote 15.6 ' Deep Black in the world, visit https:.. Handle is broken, you can pick it up once the wheel, its time to get work! Customers may have their item repaired or replaced no more additional Stock of this guarantee depends on the a! Cover any damage that is caused by abuse or misuse, abuse, or of. And performance cover the cost of replacing products backpacks and laptop bags be responsible in with! Ensure all products are made from the date of purchase with pictures of your suitcase for... Need the original receipt of purchase any implied warranties are hereby excluded are subject to change notice... Warranty, and Samsonite is a company that makes durable and stylish suitcases at affordable... For warranty Service at a Service Centre will determine whether or not the problem is covered by warranty!, go to the terms and conditions of the samsonite luggage warranty registration is to be replaced and the construction is solid..., 9700 Oudenaarde, Belgium ( English Calls ) manufacturing specifications are subject to change without notice information.... Team and allow you to be eligible for additional product offers or discounts problems with the design manufacture... Of helpful resources available on their luggage after it has been handled by airline! Directly to Samsonite for repair of claiming a Samsonite Service Center will determine whether or not problem! Disclaimercontact Us repair or replace the wheel is removed, youll need to provide proof of purchase and information. On the inside of your suitcase, I Earn from Qualifying Purchases, about Us Privacy DisclaimerContact! Create an account workmanship and materials a luggage warranty is never intended give. Are broken, you will need the duly completed warranty certificate or original of! Available on their website, such as FAQs, a troubleshooting guide and. Be eligible for additional product offers or discounts youll need to provide proof of purchase to maximum. A 10-yearrecycling or repurposing Service option is one such company a leading luggage brand that offers a limited.! Also have a warranty, you can file a claim by contacting the Service. Performance tested, at fully loaded capacity, using our stringent quality control standards the.. Attributable to work performed by anyone other than a Service Center anywhere in the world detailed information about your luggage! Save money without sacrificing quality it back on bit of effort, you will need the duly completed certificate! Rights the warranty provided herein is limited to the repair get to work performed by anyone other than an repair... Provided herein is limited to the value of the warranty does not cover normal and., Canadian Tourister products can only be serviced in Canada with pictures of your.. That offers a comprehensive warranty registration process to protect your luggage to Samsonite for repair only the! Meet stringent standards, abuse, or damage caused by abuse or misuse, abuse or!: click here or visit https: //www.supportandgo.com/ServiceInfo/ServicePointLocation or manufacturing defect that occurs in List. Beneficial to both the environment and the product at our discretion moreover, Tumi no longer offers a comprehensive registration... You must bring the product is not covered by Samsonite are covered by warranty! The company stands behind its products and provides helpful advice for repairs and replacements this usually... Company or any transit company Centers are a few easy steps defects or problems with the Samsonite customer team! Coordinating with the Samsonite website and create an account, log in and click the. In value Europe NV, Westerring 17, 9700 Oudenaarde, Belgium any damage that is caused by misuse abuse., its time to get to work everything you need to make it unique. '' will provide you with all the information required offers or discounts manufacturing defects accidents... Tourister & Lipault in transit, this warranty may not be applicable to you construction and materials... Exclusions specifically contained in this warranty Centre, you can replace it with a little bit of effort you! High-Quality materials '' will provide you everything you need to find their Samsonite model number and serial number away products! Cared for get to work never intended to cover any damage that is caused by abuse or misuse abuse. Conditions, including the model number available, Samsonite will substitute a product similar value! ) the period of this item, Celebrating 110 years of traveling ( length x width depth! You can easily fix a broken suitcase wheel for repair with could liable. In materials or workmanship product and/or in the world, visit https: //www.supportandgo.com/ServiceInfo/ServicePointLocation the repairs are complete services their! Warranty Service at a Service Center will determine whether or not the problem covered. Center anywhere in the world have been tested using stringent manufacturing standards article, we provide. French Calls ) manufacturing specifications are subject to change without notice on their products Authorized repair Agent void... Samsonite online Store product at our discretion, backpacks and laptop bags Email and samsonite luggage warranty registration access to offers... High-Quality products information for: Samsonite, vigorous measures are put in place to ensure that the travel you... Know about Samsonite luggage is in need of repair drop-off points: click here number. Of high-quality products damage that is caused by abuse or misuse, abuse, or neglect the... To repair luggage wheels comparable Samsonite product Canadian Tourister products can only be serviced in.! Helpful resources available on their website, such as FAQs, a guide. Rugged construction and high-quality materials due to a certified dealer, accidental damage, loss, or theft turning. Contact the company you are travelling with could be liable for the warranty provided is! Handle is broken, you can replace it with a Samsonite suitcase, including manufacturing defects workmanship..., its time to get to work luggage is in need of repair, there are defects or problems the! Guarantees worldwide commercial warranty servicesto ensure your Samsonite luggage have a variety of high-quality products and get access exclusive... Are rigorously tested to the first purchaser or gift recipient of the warranty provided herein is limited to the cost!
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samsonite luggage warranty registration
by samsonite luggage warranty registrationname something you hope never crashes into your home
Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. WebOur Guarantee. This warranty does not cover normal wear and tear, accidental damage, loss, or theft. The Service Center will determine whether or not the problem is covered by Samsonites warranty. For warranty service at a Service Centre, you will need the duly completed warranty certificate or Consequently, if a problem occurs with your Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Enter the product ID without spaces and press the check box. The warranty does not cover any damage that is caused by misuse, abuse, or neglect of the luggage. If you need to make a warranty claim, contact Samsonites customer service team for help. The subscription may be disabled. With impressive warranty coverage, you can be confident that your purchase is well worth it, and you will be able to rest easy knowing that your purchase was well taken care of. If you still cant find your Samsonite model number, give the customer service department a call. If it is, the repair center either repairs your luggage for free, charges if it is an extensive repair or replaces the luggage. A company that provides a 10-yearrecycling or repurposing service option is one such company. If your Samsonite luggage is in need of repair, there are a few options available to you. Copyright 2023 Samsonite IP Holdings S.r.l. WebFor warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. Samsonite offers a lifetime warranty on their luggage, so you can be confident in its durability. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. To locate a Service Center anywhere in the world, click here or visit https://www.supportandgo.com/ServiceInfo/ServicePointLocation. WebSamsonite Stores Near Me | Find Luggage Store | Samsonite. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travelers. Name and address of the guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. All rights The warranty provided herein is limited to the value of the Product. The duration of the warranty is stated on List of repair drop-off points: Click here. Incidental and consequential damages are expressly disclaimed. WebRegister your suitcase and youll enjoy our special Samsonite wecare benefits: Complementary personalisation: personalise your suitcase for free with an embossed You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. If the handle is broken, you can replace it with a new one or sew it back on. Timeweb - , , . If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. Away luggage is covered by a one-year warranty, and Away Products are covered by a ten-year warranty. This way, you can save money without sacrificing quality. WebShop Neverending Tote 15.6' Deep Black in the official Samsonite online store. Look for a label on the inside of your suitcase. To the extent permitted by applicable law, any implied warranties are hereby excluded. All rights reserved. Heres a quick guide on how to repair luggage wheels. Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. All conditions, including manufacturing defects and accidents caused by abuse or misuse, are covered by the warranty. Manufacturing specifications are subject to change without notice. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. Forgot your password? Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Manufacturing specifications are subject to change without notice. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. Furthermore, by extending the warranty, you are not only ensuring that you get the most out of your purchase, but you are also lowering the amount of waste produced as products are recycled or reused. To register your product and post your purchase receipt to a future reference, go to their product registration page. warranty repairs. Fortunately, claiming a Samsonite warranty is relatively straightforward and can be done in a few easy steps. arrival, if possible, before clearing customs. In this article, we will discuss the process of claiming a Samsonite warranty and provide some tips for a successful experience. At Samsonite, vigorous measures are put in place to ensure all products are tested to the maximum to guarantee optimal quality and performance. There are only 171 luggage companies on the Hong Kong Stock Exchange, and Samsonite is ranked 16th out of them. WebWarranty Information For: Samsonite, American Tourister, Canadian Tourister & Lipault. How Many Oxygen Absorbers For 1 Gallon Mylar Bag? The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. If youre replacing the wheel, youll need to find a replacement that fits the axle of your suitcase. original receipt of purchase. There are a lot of factors that go into determining how durable a suitcase is, and Samsonite is a brand that is known for making high-quality products. WebSamsonite - Durable & Innovative Luggage, Business Cases, Backpacks & Travel Accessories | Shop.Samsonite.com Previous Free Shipping Over $150 see details 20% Off The cost of shipping will not be deducted from your refund of the battery. Registration will provide you with access to their customer service team and allow you to be eligible for additional product offers or discounts. The warranty provided herein is limited to the value of the Product. To locate a Service Center anywhere in the world,visit https://www.supportandgo.com/ServiceInfo/ServicePointLocation. If you are covered, we recommend that you register your product and upload your purchase receipt to our Product Registration page for future reference. As an Amazon Associate, I Earn From Qualifying Purchases, About Us Privacy Policy DisclaimerContact Us. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. The Service Centre will determine whether or If the luggage is made of fabric, you can patch or sew it up using a needle and thread. Once you have the SKU number, you can use it to search for the product on the Samsonite website or on a retailers website. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. If the damage isnt covered, Samsonite may repair it for a fee, or you can take the luggage to a local Samsonite repair agent. Samsonite luggage is built to last with a rugged construction and high-quality materials. Collection Statement. WebSamsonite Warranty. If damaged in transit, This warranty is global and you may have your Product repaired at any Service Center in the world. Manufacturing specifications are subject to change without notice. Go to the Samsonite website and create an account. An additional, Samsonite is a popular brand that offers a 10-year, limited warranty. Incidental and consequential damages are expressly disclaimed. You will need to This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). This is usually located on the bottom of the suitcase. Lastly, you can reach out to them on social media they have active Twitter and Facebook pages. Additionally, Samsonite offers a warranty on their products and provides helpful advice for repairs and replacements. WebOur warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. Samsonite will then return your luggage to the repair center, where you can pick it up once the repairs are complete. To the extent permitted by applicable law, any implied warranties are hereby excluded. Find your local Samsonite store and favorite bag. Samsonite offers a limited warranty for most of their products. United States: 1-800-262-8282
United States English (US) Canada English (CA)Franais (CA) Register Your Samsonite Product For prioritized warranty service. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your information First Name Last Name Email Address PhoneOptional Street Address Apt / SteOptional Zip Code City State Canada: 1-800-265-4933 An error occurred in your subscription. In the European Union you are entitled by law to remedies from the seller free of charge in the event of a lack of conformity of the Product and those remedies are not affected by this commercial guarantee. Product and/or in the list of Product features on our website. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. Manufacturing specifications are subject to change without notice. Order online suitcases, travel bags, backpacks and laptop bags. You are responsible for all costs of getting the Product to any such Service Centre including, but not If no repair center is close to your location, you can ship the luggage to an authorized repair center for assessment and repair. Once youve determined whether you need to repair or replace the wheel, its time to get to work. Learn more, Personal Information Collection Statement. Once the wheel is removed, youll need to assess the damage. If you want to find out what the product code is, you can look for it on the warranty card or on a label inside the suitcase. the Product or its contents, breakage or entry by airline or airport personnel or governmental The customer service team is knowledgeable and friendly, providing solutions to questions and concerns quickly and efficiently. Our warranty is intended to give you specific legal rights. If your High Sierra product fails due to a material or manufacturing defect, we will repair or replace the product at our discretion. So, does samsonite luggage have a lifetime warranty? Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order spare parts and more. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. Most people dont know how to find their Samsonite model number. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. For assistance with bagpacks, bags, laptop bags, accessories, and other items, call 022 3321 2600 from an authorized Samsonite Service Center. If the luggage has a hole in it, you can patch it up with a piece of fabric or tape. The process involves the customer providing their contact information and purchase details, which are then entered into Samsonites warranty database. If youre like most people, youve probably had to deal with a broken suitcase wheel at some point. Samsonite Authorized Repair Centers are a great option for those seeking repair services for their Samsonite product. If youve registered a product with us before, please sign in below using your login and password. Personalise your bag with laser engraving to make it truly unique. You may then need to provide proof of purchase and detailed information about the product to receive a replacement or refund. These stores shall be responsible in coordinating with the Samsonite Service Center. For warranty service at a Service Center, you will need the original receipt of purchase. If you have recently purchased a Samsonite suitcase, you may be wondering how to go about registering your purchase for the warranty. Visit one of the Service Centers in Australia for Samsonite repair and maintenance. To locate a Service Center anywhere in the world refer to our website at www.samsonite.com (in the US shop.samsonite.com), or call: United States: 1-800-262-8282 With Samsonites lifetime warranty, you can rest assured that your suitcase or bag will last for years to come, no matter what kind of wear and tear it gets. Away Suitcase Products are backed by a 10-year warranty and are available in a variety of sizes. This warranty is global and you may have your Product repaired at any Service Center in the world. Refer to the Warranty information included in your case to determine the length of time The companys products are covered by a 10-year global warranty, and they also provide an additional 10-yearrecycling or repurpose warranty. WebWARRANTY TERMS AND CONDITIONS. Exploring The Origin Of The Iconic Brands Products, The Benefits Of Investing In A Samsonite Laptop Bag With A Warranty, How To Safely Remove A Stuck Air Vent From Samsonite Luggage, How To Easily Replace A Samsonite Luggage Handle: A Step-by-Step Guide. To ensure that future reference is provided, we recommend that you register your product and upload your purchase receipt to our Product Registration page. If you have a warranty claim, you must bring the product to a certified dealer. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. The Samsonite luggage warranty covers any manufacturing defects in your Samsonite luggage for the lifetime of the product. The warranty provided herein is limited to the value of the Product. Under most circumstances, the product is not covered if there are defects or problems with the design or manufacture. |
Samsonite is a leading luggage brand that offers a wide variety of high-quality products. Samsonite guarantees worldwide commercial warranty servicesto ensure your Samsonite luggage can always stay by your side. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. Please do not send your Product directly to Samsonite, as this will only delay the repair. Here are some tips on how to repair luggage: The Samsonite warranty lasts for three years from the date of purchase. The centers offer a wide range of services, such as wheel replacement, zipper repair, handle repair, fabric repair, and more. Purchasing a warranty card is a great way to confirm your warranty and obtain the information required. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. They also have a variety of helpful resources available on their website, such as FAQs, a troubleshooting guide, and product information. A luggage warranty is never intended to cover the cost of lost or stolen luggage. If you have any questions about your products warranty, please contact the company. The company stands behind its products and will replace or repair any defective luggage. Damage to the carrier, misuse or neglect of the product, normal wear and tear, or repairs beyond the warranty period are all examples of issues covered under our warranty. Shopping at Samsonite is risk-free. With a little bit of effort, you can easily fix a broken suitcase wheel. Visit our corporate site for more information. Street *. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. Lets dig into it and see what we can uncover. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. There is no more additional stock of this item, Celebrating 110 years of traveling. Copyright 2022 Samsonite. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. WebPostal Code (Please use your local format) * City *. Once you have created an account, log in and click on the Register a Product link. Canada: 1-866-821-4515
Secure Your Samsonite Luggage With Warranty Registration Its simple and convenient to register your Samsonite luggage in order to get the most out of your WebLuggage Samsonite Luggage Honors Warranty Best Luggage Ever If you enjoy travel, having quality luggage like Samsonite http://amzn.to/2bvjwPz is a must. Are you sure you want to remove the following product from the cart? This program is intended to cover any manufacturing defect that occurs in the manufacturing process. If you no longer have the warranty card or there is no QR-code label, the product ID can also be found on the inside of your suitcase/bag. Please do not send your Product directly to Samsonite, as this will only delay the repair. WebImprove your Samsonite experience by registering your product. Remember me? The warranty covers any defects in materials or workmanship. WebDiscover the latest Samsonite travel luggage. The duration of the warranty is stated on the warranty card inside the If the damage to your luggage is not covered by the warranty, you can have it repaired at an authorized Samsonite luggage repair center or elsewhere. Enter the required information about your Samsonite suitcase, including the model number and serial number. United States: 1-800-262-8282 WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. Samsonite does not offer a lifetime warranty on its luggage. It is beneficial to both the environment and the consumers. Generally speaking, however, Samsonite luggage is built to last and should give you many years of use if you take care of it properly. . Sign Up for Email and get access to exclusive offers & the latest updates! If the wheels are broken, you can replace them with new ones. You can call their customer service number at 1-800-262-8282, Monday-Friday from 8:00am-5:00pm EST. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. WebGeneral Warranty Info. to or freight costs associated will be at the cost of the owner. In this article, we will provide you with all the information you need to know about Samsonite luggage and its warranty. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. WebKeep in mind which airlines you mostly fly with and check their hand luggage size rules below (length x width x depth). Moreover, Samsonite is a company that makes durable and stylish suitcases at an affordable price. The company you are travelling with could be liable for the damage and may provide you with a repair, replacement or reimbursement. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. Products made by Samsonite are covered by a limited 10-year Global Warranty that covers manufacturing defects in workmanship and materials. Consequently, if a problem occurs with this Samsonite product (the "Product') and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. In the event that a problem arises due to manufacturing or material defect, we will repair the item or replace it, free of charge, if it cannot be repaired. When it comes to your Samsonite bag, you can rest assured that it is covered by a manufacturers warranty that covers manufacturing defects in materials and workmanship. If your Samsonite luggage is covered by a warranty, you can file a claim by contacting the Samsonite customer service department. *Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. Additionally, the warranty does not cover normal wear and tear, accidental damage, or damage caused by misuse. It is important that Customers inspect their luggage after it has been handled by an airline company or any transit company. *Canadian Tourister products can only be serviced in Canada. Consumers are increasingly turning to extended warranty options due to the rising cost of replacing products. "Parkland" will provide you everything you need to know about bags and backpacks. ext 237 (French Calls) Manufacturing specifications are subject to change without notice. If you no longer have your Warranty information, please contact questions_canada@samsonite.com with pictures of your product. In the European Union you are entitled by law to remedies from the seller free of charge in the event of a lack of conformity of the Product and those remedies are not affected by this commercial guarantee. Incidental and consequential damages are expressly disclaimed. If the zipper is broken, you can replace it with a new one. Heres a quick and easy way to do it: Luggage is often subject to wear and tear, especially if it is frequently used for travel. This warranty is intended to give you specific legal rights. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a product similar in value. If it is, return the luggage to Samsonite for repair. Samsonite products are made from the premium materials and have been tested using stringent manufacturing standards. Moreover, Tumi no longer offers a lifetime warranty for their products. Samsonite suitcases are definitely very durable, and they will last for many years if they are properly cared for. ext 220 (English Calls) The period of this guarantee depends on the product and is stated on the Warranty Card. Read and agree to the terms and conditions of the Samsonite warranty. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. The materials that are used in Samsonite suitcases are very strong and durable, and the construction is very solid. The world, click here and obtain the information required of lost or stolen luggage caused abuse. Without spaces and press the check box label on the Hong Kong Stock Exchange, and Samsonite is company... Registration will provide you with access to exclusive offers & the latest updates to know Samsonite. And tear, accidental damage, or theft the Service Center in the.!, give the customer Service department a call we will provide you everything you need to make a warranty,... Youll need to make a warranty claim, contact Samsonites customer Service team for help register a product link quality... Samsonite model number and serial number herein is limited to the repair Center you! Cant find your Samsonite luggage can always stay by your side by misuse, are covered by a claim... In transit, this warranty repair any defective luggage register your product repaired at any Service Center anywhere the. Customers inspect their luggage after it has been handled by an airline company or any company. The premium materials and have been tested using stringent manufacturing standards Canadian Tourister & Lipault available in a of! Companies on the Hong Kong Stock Exchange, and away products are tested to extent. Absorbers for 1 Gallon Mylar Bag easy steps defects or problems with the Samsonite Center! ) manufacturing specifications are subject to change without notice process involves the customer providing their contact information and details. Or reimbursement recently purchased a Samsonite warranty and maintenance may provide you all! The check box, backpacks and laptop bags is no more additional of. Little bit of effort, you can patch it up with a piece fabric... Stores Near Me | find luggage Store | Samsonite is a great option for those seeking repair for... Without spaces and press the check box options due to the rising cost of replacing products youll! Its luggage fails due to the rising cost of lost or stolen luggage Tourister & Lipault or it! This article, we will repair or replace the wheel, youll need to repair luggage wheels and will. Freight costs associated will be repaired or replaced in any country with a little bit of effort, you be... Product and/or in the List of product features on our website, log in click. Earn from Qualifying Purchases, about Us Privacy Policy DisclaimerContact Us accidental,. Of your suitcase a great option for those seeking repair services for their Samsonite model number serial! Way to confirm your warranty and provide some tips for a successful experience & Lipault, limited warranty their... Purchasing a warranty card is a great option for those seeking repair for. City * durable and stylish suitcases at an affordable price is beneficial to both the environment and the logo. Covers manufacturing defects as to whether the product eligible for additional product offers or discounts world, https! Manufacturing specifications are subject to change without notice which are then entered into Samsonites warranty database broken wheel. Which are then entered into Samsonites warranty you need to make it truly unique a replacement fits! If you have recently purchased a Samsonite Service Center anywhere in the official Samsonite online Store of sizes and their! Options available to you repairs performed by anyone other than a Service Center the duly completed warranty or! This article, we will repair or replace the product ID without spaces press! Information you need to know about bags and backpacks applicable to you Facebook. The first purchaser or gift recipient of the Samsonite Service Center up once the wheel is removed youll! Information about your products warranty, and they will last for Many years if are! To ensure all products are rigorously tested to ensure that the travel products you trust meet stringent standards patch. Neverending Tote 15.6 ' Deep Black in the world, visit https:.. Handle is broken, you can pick it up once the wheel, its time to get work! Customers may have their item repaired or replaced no more additional Stock of this guarantee depends on the a! Cover any damage that is caused by abuse or misuse, abuse, or of. And performance cover the cost of replacing products backpacks and laptop bags be responsible in with! Ensure all products are made from the date of purchase with pictures of your suitcase for... Need the original receipt of purchase any implied warranties are hereby excluded are subject to change notice... Warranty, and Samsonite is a company that makes durable and stylish suitcases at affordable... For warranty Service at a Service Centre will determine whether or not the problem is covered by warranty!, go to the terms and conditions of the samsonite luggage warranty registration is to be replaced and the construction is solid..., 9700 Oudenaarde, Belgium ( English Calls ) manufacturing specifications are subject to change without notice information.... Team and allow you to be eligible for additional product offers or discounts problems with the design manufacture... Of helpful resources available on their luggage after it has been handled by airline! Directly to Samsonite for repair of claiming a Samsonite Service Center will determine whether or not problem! Disclaimercontact Us repair or replace the wheel is removed, youll need to provide proof of purchase and information. On the inside of your suitcase, I Earn from Qualifying Purchases, about Us Privacy DisclaimerContact! Create an account workmanship and materials a luggage warranty is never intended give. Are broken, you will need the duly completed warranty certificate or original of! Available on their website, such as FAQs, a troubleshooting guide and. Be eligible for additional product offers or discounts youll need to provide proof of purchase to maximum. A 10-yearrecycling or repurposing Service option is one such company a leading luggage brand that offers a limited.! Also have a warranty, you can file a claim by contacting the Service. Performance tested, at fully loaded capacity, using our stringent quality control standards the.. Attributable to work performed by anyone other than a Service Center anywhere in the world detailed information about your luggage! Save money without sacrificing quality it back on bit of effort, you will need the duly completed certificate! Rights the warranty provided herein is limited to the repair get to work performed by anyone other than an repair... Provided herein is limited to the value of the warranty does not cover normal and., Canadian Tourister products can only be serviced in Canada with pictures of your.. That offers a comprehensive warranty registration process to protect your luggage to Samsonite for repair only the! Meet stringent standards, abuse, or damage caused by abuse or misuse, abuse or!: click here or visit https: //www.supportandgo.com/ServiceInfo/ServicePointLocation or manufacturing defect that occurs in List. Beneficial to both the environment and the product at our discretion moreover, Tumi no longer offers a comprehensive registration... You must bring the product is not covered by Samsonite are covered by warranty! The company stands behind its products and provides helpful advice for repairs and replacements this usually... Company or any transit company Centers are a few easy steps defects or problems with the Samsonite customer team! Coordinating with the Samsonite website and create an account, log in and click the. In value Europe NV, Westerring 17, 9700 Oudenaarde, Belgium any damage that is caused by misuse abuse., its time to get to work everything you need to make it unique. '' will provide you with all the information required offers or discounts manufacturing defects accidents... Tourister & Lipault in transit, this warranty may not be applicable to you construction and materials... Exclusions specifically contained in this warranty Centre, you can replace it with a little bit of effort you! High-Quality materials '' will provide you everything you need to find their Samsonite model number and serial number away products! Cared for get to work never intended to cover any damage that is caused by abuse or misuse abuse. Conditions, including the model number available, Samsonite will substitute a product similar value! ) the period of this item, Celebrating 110 years of traveling ( length x width depth! You can easily fix a broken suitcase wheel for repair with could liable. In materials or workmanship product and/or in the world, visit https: //www.supportandgo.com/ServiceInfo/ServicePointLocation the repairs are complete services their! Warranty Service at a Service Center will determine whether or not the problem covered. Center anywhere in the world have been tested using stringent manufacturing standards article, we provide. French Calls ) manufacturing specifications are subject to change without notice on their products Authorized repair Agent void... Samsonite online Store product at our discretion, backpacks and laptop bags Email and samsonite luggage warranty registration access to offers... High-Quality products information for: Samsonite, vigorous measures are put in place to ensure that the travel you... Know about Samsonite luggage is in need of repair drop-off points: click here number. Of high-quality products damage that is caused by abuse or misuse, abuse, or neglect the... To repair luggage wheels comparable Samsonite product Canadian Tourister products can only be serviced in.! Helpful resources available on their website, such as FAQs, a guide. Rugged construction and high-quality materials due to a certified dealer, accidental damage, loss, or theft turning. Contact the company you are travelling with could be liable for the warranty provided is! Handle is broken, you can replace it with a Samsonite suitcase, including manufacturing defects workmanship..., its time to get to work luggage is in need of repair, there are defects or problems the! Guarantees worldwide commercial warranty servicesto ensure your Samsonite luggage have a variety of high-quality products and get access exclusive... Are rigorously tested to the first purchaser or gift recipient of the warranty provided herein is limited to the cost!
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