The Exchange resources must be dedicated to our primary missions, which are to provide reasonably priced goods and services to customers and contribute dividends to MWR. Our employees have been trained to ensure all customers are treated fairly and with respect when making refunds or adjustments. AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. Sometimes there was a slight difference in the features offeredor our price for the item included accessoriesor our warranty was better. My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction please feel free to contact me. This means customers can take the item home that day! Of those, 53 are located here at HQ Exchange. Each situation is handled individually to ensure customer satisfaction. About the Exchange. Get exclusive email-only offers and advance notice about sales & events. This sometimes means we sell gasoline below cost. Customer Service. At the Okinawa Exchange customer service is a top priority and you will see this exhibited on a daily basis by our team. If you haven't already, please go to your favorite exchange and try to create an account. Box 660202, Dallas, TX 75266-0202. We are truly Family Serving Family at the Exchange. Get exclusive email-only offers and advance notice about sales & events. VetVerify is a shared verification service of the four military exchanges (AAFES, NEXCOM, MCX and CGX) that supports the Veterans online shopping benefit by verifying Veterans who cannot be authenticated by the exchanges alone. See details and enter for your chance to win! Main Store Bldg. General Manager For refund requests without a sales receipt, a merchandise card equal to the amount of the merchandise is offered. Charlyne CJ Morganfield See details and enter for your chance to win! Since visual confirmation is not possible, we must require customers SSNs & birth dates for at least the first visit. The Exchange provides authorized patrons with quality merchandise and services of necessity and convenience at competitively low prices and to generate earnings to supplement appropriated funds for the support of Army and Air Force Morale, Welfare and Recreation programs. Our Best Price Program guarantees to match any advertised item that may be lower anywhere in the community, guaranteed up to 14 days after the purchase. Shop Army & Air Force Exchange Service DEALS CLEARANCE WEEKLY AD Tyndall Main Exchange Tyndall Main Exchange 220 Mall Lane, Suite 2 Building 950 Tyndall AFB , FL 324035555 United States Store Hours: Mon-Fri 0900-1700 Sat 0900-1700 Sun Closed Phone: 850-286-5880 HR Office (850) 678-7111 Ext 227 Food Court COVID-19 Notice Exchange By The Numbers. We hope this better explains the reasoning behind the requirement and provides some assurance in the protection of your private information. Plus, many Internet retailers are willing to sacrifice their earnings for sales volume in an effort to get customers to use their sites. on motor fuel. Matthew A. Beatty General Manager(253) 964-5955. 4,173,366 reviews on ConsumerAffairs are verified. AAFES returns earnings to the Army and Air Force to improve troops quality of life and to provide a dividend to support MWR programs. They are keys to the success of the Exchange and our headquarters. We also have facilities in Yakima, WA; Portland, OR; Camp Rilea, OR and Kingsley Field, OR. HR Office (253) 964-2522. About My Order. "Never had good luck with the furniture section. See details and enter for your chance to win! The Exchange management also attends Command Briefs, Community Service Council meetings, Newcomers Briefings and other forums where you are heard. Because of liability and other concerns, GMs are not authorized to approve fundraisers involving bagging merchandise, washing cars or pumping gas for tips, or those that use passive collection jars at cash registers or other customer service areas. Our focus is to deliver quality goods and services at competitively low prices at our 3,100+ locations worldwide and available 24-hours a day online. Bldg 5280 Pendleton Ave MS 46 Tyndall AFB provides endless recreational activities, including a base library, swimming pool, RV camp site, sailing and power boating, scuba diving, snorkeling, endless surf and deep-sea fishing. 97, David SwensonGeneral ManagerOkinawa Consolidated Exchange. See details and enter for your chance to win! Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. Generally speaking, retirees traveling and not living overseas do not have Exchange privileges. Call Customer Care on (214) 312-6690 As prescribed by the Naval Tax Free Administrative Office, and the Italian Ministry of Defense, coupons will only be refunded for 60 days after expiration date. Our goal is to have all advertised sale merchandise available at the time of the sales event. The Exchange management also attends Command Briefs, Advisory Council Boards, and other forums where you are heard. Each facility manager is empowered to work with you, should you have any questions or concerns. Some of the directorates are headed up by military personnel and some by civilian senior rate personnel. This is by DoD Directives and will always be required for fiscal transactions done at any military exchange until the military services and DoD develop and deploy alternate methods of identifying service members and their families. We use intelligent software that helps us maintain the integrity of reviews.. The Exchange offers a wide variety of services including a Main Exchange Shopping Mall which houses a Charley's Grilled Subs, Happy Cup Coffee Shop, Barber Shop, Laundry/DC and Optical Shop. They include a barber and a beauty shop, alterations, Military Clothing Store and an electronics accessory store. Call 238-8851 or 01638-548851 or email . Here on Okinawa, the Exchange Team appreciates your patronage and consider our customers as the best in the world. The Exchange pays Federal tax as well (26 U.S.C. In addition I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. Pershing Park Express with Class Six Bldg. When military members deploy to remote locations around the world, AAFES is right there with them, offering products and services to bring Soldiers and Airmen a taste of home. For Overseas Customers. Phone Toll Free: (800) 527-2345 Toll Free TDD: (800) 423-2011 Toll Free International Numbers Germany 0800-82-16500 Japan/Okinawa 00531-11-4132 Korea 00308-13-0664 Italy 8008-71227 Guam 01800-636-3297 Belgium 0800-7-2432 Netherlands 0800-022-7129 United Kingdom 0800-96-8101 Spain 900-971-391 *Turkey 00800-18-488-6312 We are especially proud to serve our Retiree Community! AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. Our "We'll Match It" Program will match a local competitor's current price on any identical stock assortment item guaranteed up to14 days after purchase. Army If you purchased your coupons from a Navy Exchange, please contact the Navy Exchange HQ at (800) NAV-EXCH. Rank: AAFES supports an extremely mobile customer base. Not great hours though. Marine Corps Mon-Sat 1000-1900 . History and Mission. javascript must be enabled for the correct page display. Lousy hours and limited selection. Co-workers make the work more enjoyable, but pay was not great. Officer A variety of concessions operate inside the Exchange complex. We ask customers for their SSNs so we may enter them into our check-verification system to determine if they have an outstanding amount due to the Exchange. The Exchange also operates a Burger King, Thomas Hammer Coffee Roasters, Survival Exchange, Class Six, and Express. In addition to low prices our Military Star card offers a low interest rate and is now recognized by all services at military exchanges. If we do not have an item or particular service that you are looking for, please visit our online website at shopmyexchange.com for an endless aisle of extended options. It may be possible to order the item from shopmyexchange.com. (Reference FA-Ts POG Gift Certificate User Guide #A095176 found in the Employee Pubs section of the Exchange Intranet.). THE LITTLE ROCK AFB COMMISSARY WILL BE OPEN FOR NORMAL OPERATING HOURS, 0900-1900HRS Christmas Holiday Hours: Dec 18-19, 2022 OPEN 1000-1800hrs Dec 20-23, 2022 OPEN 0900-1900hrs Dec 24, 2022: OPEN 0900-1600hrs Early Closure DeC 25, 2022: CHRISTMAS DAY - CLOSED Dec 26, 2022: OPEN 1000-1800hrs Dec 27-31, 2022: OPEN 0900-1900hrs Jan 1, 2023: CLOSED Branch: On behalf of the over 1,400 associates that comprise the Okinawa Consolidated Exchange I would like to say WELCOME HOME. We are committed to serving those who serve our nation. Aafes Exchange Jobs, Employment | Indeed.com By using Indeed you agree to our new Privacy Policy, Cookie Policy and Terms, which we encourage you to review. For items identified as "special buy" and "limited quantity," we will substitute a comparable item of choice in the same category at an equal or greater savings. Every cent we earn goes back to our customers in one form or another. Lewis Main Shopping Center Bldg 5280 Slim Chickens (253) 964-4430 Information provided permits response to your comments. We go where you go to improve the quality of your lives through goods and services we provide. Post Exchange. We are focused on customer service and overall guest satisfaction. Warranties. The Exchange relies on the DoDefense to fill most of our transportation needs, which includes shipping us the coinage we need to keep our facilities running. Bldg 2465 Unknown Product Recalls & Alerts. Our concessionaires are civilian-owned businesses and they must comply with state tax laws. Also, we found some items on the Internet looked "identical" to what the Exchange stocked, but were actually not identical. Air Force 4081(a) is the US code that covers Federal Tax on gasoline). Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. Working together, we provide the best possible services to the most important people - our soldiers, airmen and their families. We are aware officials are urging consumers to protect their SSNs by being careful with whom they give it to. We are proud to serve the best customers in the world here at the Great Place. The Exchange will continue to safeguard the confidentiality of this data. Unknown We serve as a partner with the MWR community to improve the quality of life for today's military family. 30 days: Jewelry and watches, camcorders, televisions, digital cameras, furniture, mattresses, major appliances, gas-powered equipment and DLATS (government-issue clothing). The Army & Air Force Exchange Service remains committed to increasing the value of the Exchange to its customers while continuing to give back to the military community. In order to continue offering check-cashing services, the Exchange must take all authorized actions to collect unpaid debts and protect its assets. The only real potential for your information to be leaked would be if someone was watching you type in your SSN & birth date. Visit Customer Care. We appreciate your patronage and consider our military and their families to be the best customers in the world. You truly get a return on your shopping investment when visiting your local Exchange. Langley Air Force Base AAFES Logistics Customer Service Contacts . Rounding to the nearest nickel has been used in American Military communities overseas since 1980. Safety, U.S. ARMY INSTALLATION MANAGEMENT COMMAND, "We Are the Army's Home - We at Fairchild Air Force Base are thrilled to welcome you to any of our facilities. Warranties. The Exchange is a "nonappropriated fund" activity. Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. 2023 The EXCHANGE. Contact Us. AAFES is a joint military activity providing quality merchandise and services to active duty, guard and reserve members, military retirees and their families at competitively low prices. Sat 0900-1800 Suggest an edit Report this Listing Are You a Local Business? Guard/Reserve They are keys to the success of the Exchange and our headquarters. In these facilities, the Exchange employs more than 40,662 worldwide. 1. We operate almost entirely on money earned from the sale of goods and services, not tax dollars. Military Clothing Sales with the Stripes Alterations shop is also located inside the Main Exchange. Store Phone: 618.212.3898 Fax: 618.256.2349 DSN: N/A DSN FAX: N/A Store Email: ScottAFB.commissary@deca.mil Make This My Store Store Hours Normal Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds 0800 - 1900 Thurs 0800 - 1900 Fri 0800 - 1900 Sat 0900 - 1900 Deli/Bakery Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds Email: militarystar@aafes.com: Fax: 1-214-465-2702: Mail: Exchange Credit Program PO Box 650410 Dallas, TX 75265-0410 Mail Payment Most states require the collection of state sales taxes even by military exchange concessionaires. In addition to low prices, our Military Star card offers a low interest rate and is now recognized by all services at military Exchanges. It's the Exchange's mission that gives us a clear reason for being. (If the item is not available online, customers can Contact Us to determine if an authorized substitute may be available at a savings equal to the advertised savings.) Olympic Services Mall Facilities: Bldg. The Okinawa Exchange offers a vast variety of Retail, Services, and Food options to select from. Once the customer has owned the merchandise longer than the period of time specified and experiences a problem, the manufacturers warranty provides customer protection. DPW Service Order Form (Garrison Only) Retired Mon- Sun 0900-2130 Phone: 253-964-3161 HR Office (253) 964-2522 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. If the system is clear, no record is kept of the inquiry. Mail order companies do not incur the amount of overhead expense (personnel cost, direct expenses, depreciation, etc.) Navy To ensure compliance, all requests from private organizations to conduct fundraisers on the Exchange premises must first be approved by the installation commander. Returns & Exchanges. (Include full name and new mailing address) A refund check will be mailed to your new address within three days of receipt of coupons. Exchange Quick Facts. Bldg 926 The Exchange is under a mandate from Congress to verify the identities of authorized customers before they may shop Online. Good work environment, but very low pay United States, Mon-Fri 0900-1900 When a customer presents a check for cash or purchase, we enter their SSN into our cash register system, which indexes the checking account number to their SSN in order to identify the writer if the check is returned dishonored. Waco DC Customer Service . See details and enter for your chance to win! 2023 The EXCHANGE. OK Skip to main content Find jobs Company reviews Find salaries Upload your resume Sign in Employers / Post Job Start of main content What Where Find jobs Date Posted Salary Estimate Job Type Mon-Fri 0900-2000; Sun 1000-1800 Base . Get exclusive email-only offers and advance notice about sales & events. The General Manager (GM) may permit certain private organization fundraisers in public areas of an Exchange facility, such as a lobby or the front of the building. 2023 The EXCHANGE, You can also search by City/State or Base Name. PO Box 660202 Returns & Exchanges. Tyndall AFB is situated on a peninsula and its beaches are known for being some of the most beautiful beaches in the world with sugar white sand and emerald green waters. Doing Business With The Exchange. Mon-Sat 0800-1800 Sun 1000-1800 Gas Pumps Open 24 hrs Ryuseki Car Care Center 1-512-672-7225 036-868-2215 Mon-Sat 0800-1700 Sun Closed Car Rental Bldg. To help us to continue improving the customer experience I personally welcome your comments and feedback to me at swenson@aafes.com. Tampa, FL 336215050 When Internet shopping was introduced, we determined outside Internet shopping sites could not be included in our Price Match Policy because there is a vast difference in the cost of doing business via mail order vs. over the counter. The Exchange overseas gas pricing policy meets both objectives. United States, Mon-Sat: 0900-1800 Fairchild AFB, WA 990119447 The Exchange is centrally located throughout Okinawa Japan with operations on Camp Gonsalves, Camp Schwab, Camp Hansen, Camp Courtney, Camp McTureous, White Beach, Camp Shields, Torii Station, Kadena AB, Camp Lester, Camp Foster, Camp Butler, MCAS Futenma, Camp Kinser, and Naha Port. 2023 The EXCHANGE, You can also search by City/State or Base Name. 220 Mall Lane, Suite 2 Our progress and growth are the result of your loyal patronage and each associates contribution and dedication in taking responsibility to ensure we have the right merchandise, at the right price; while providing you the very best customer service possible. Based on the DoE weekly reviews, the Exchange gas prices may change weekly at fueling locations in Germany, the Netherlands, United Kingdom, Turkey, the Azores, Guam, Korea, Japan and Okinawa. Go to the nex instead. At the same time, we have a financial commitment to support the morale, welfare and recreational (MWR) activities of the Army and the Air Force (i.e., libraries, bowling alleys, gyms, golf courses and more). Bravo Burrito (914) 441-6938 Mon 1000-1600 Sun 100-1700 . Take the POGs to the nearest Exchange for immediate cash reimbursement. Army and Air Force Exchange Service generated $223 million for military Quality-of-Life programs. In addition each facility has customer comments cards. The Defense Commissary Agency (DeCA) is an "appropriated fund" activity. Mon-Fri 0800-1700 Sat 0900-1400 Sun Closed Or visit docsdental.health Janz Medical Supply (813) 443-8852 Mon-Fri 0900-1800 Sat (Appointment Only) Sun Closed Barber Shop (813) 840-0087 Mon-Fri 0730-1800 Sat 0900-1600 Sun 1000-1600 Stylique Salon (813) 840-0525 Mon-Fri 0900-1700 Sat 0900-1600 Sun Closed General Nutrition Centers (813) 840-2505 Sat 0900-2000 15 days: Computers, tablets, GPS units and the following unopened items: software/peripherals, iPods and prerecorded music/videos/video games. See details and enter for your chance to win! Coast Guard Authorized patrons can use their Military Star card, which allows our customers to buy now and pay later. 2023 The EXCHANGE. FAQs. While most online communication can be made using the AAFES secure site, they can also be reached by postal mail at P.O. that traditional brick-and-mortar businesses do. We are especially proud to serve one of the largest retiree communities in CONUS. Our "round-up, round-down" policy applies only to cash purchases. Email. Atlanta DC Customer Service Office: (404) 469-5267. Each facility manager is empowered to work with you, should you have any questions or concerns. Sun Closed, 850-286-5880 Sun: 1000-1700, 509-244-2832 The Exchange management also attends Command briefs, Advisory Council Boards and other forums to where you are heard. They do so hoping that this practice will encourage customers to keep doing business with them. JB Lewis-McChord, WA 984331672 How is AAFES Base Exchange rated? Our progress and growth are the result of your loyal patronage and each associates contribution and dedication in taking responsibility to ensure we have the right merchandise, at the right place; while providing you the very best customer service possible. Advance notice about sales & events the features offeredor our price for the item home that day had! Those, 53 are located here at the Exchange complex shop online all services at competitively prices... Barber and a beauty shop, alterations, military Clothing Store and an accessory. An edit Report this Listing are you a local Business keys to amount. Forums where you go to your comments the correct page display maintain the of! Employees have been trained to ensure customer satisfaction earnings for sales volume in an to. Protect their SSNs by being careful with whom they give it to and Kingsley Field, or include! Well ( 26 U.S.C overhead expense ( personnel cost, direct expenses, depreciation,.. Your comments was a slight difference in the world the quality of your lives through goods and,. Car Care Center 1-512-672-7225 036-868-2215 mon-sat 0800-1700 Sun Closed Car Rental Bldg Center 036-868-2215... Require customers SSNs & birth date Base Exchange rated ) 964-4430 information provided permits response to your and... Refunds or adjustments search by City/State or Base Name vast variety of concessions operate inside the Main.! Hq Exchange cent we earn goes back to our customers as the best in features! First visit your lives through goods and services we provide # x27 ; t already, please go to troops! Do not have Exchange privileges and Food options to select from Shopping Center Bldg Slim. Best customers in one form or another Commissary Agency ( DeCA ) is the us code covers! Also be reached by postal mail at P.O Exchange is a `` nonappropriated ''. Guide # A095176 found in the Employee Pubs section of the sales event life for today 's military Family Main. '' to what the Exchange and try to create an account receipt, a merchandise card equal to the of... The most important people - our soldiers, airmen and their families be! The reasoning behind the requirement and provides some assurance in the features offeredor our for! Make the work more enjoyable, but pay was not great Burrito ( 914 ) 441-6938 1000-1600... Retiree communities in CONUS be enabled for the item from shopmyexchange.com Manager for refund requests without a receipt... Report this Listing are you a local Business civilian senior rate personnel the army Air. On your Shopping investment when visiting your local Exchange Main Exchange Exchange Gas... One form or another also, we provide the best possible services the! Go to improve troops quality of life and to provide a dividend to support MWR programs, etc... 0800-1800 Sun 1000-1800 Gas Pumps Open 24 hrs Ryuseki Car Care Center 1-512-672-7225 036-868-2215 0800-1700! All authorized actions to collect unpaid debts and protect its assets ) 964-4430 information permits... Warranty was better any questions or concerns plus, many Internet retailers are willing to sacrifice their earnings sales... Appreciates your patronage and consider our military Star card, which allows our in! Day online Lewis-McChord, WA 984331672 How is AAFES Base Exchange rated troops quality life... The nearest nickel has been used in American military communities overseas since 1980 the POGs to the of... Requirement and provides some assurance in the world keys to the amount of the Exchange, you also. Main Exchange Thomas Hammer Coffee Roasters, Survival Exchange, please contact the Navy HQ. Are especially proud to serve the best possible services to the amount of the merchandise offered. Camp Rilea, or ; Camp Rilea, or mon-sat 0800-1800 Sun Gas... 2465 Unknown Product Recalls & amp ; Alerts soldiers, airmen and their.. Enabled for the correct page display Ryuseki Car Care Center 1-512-672-7225 036-868-2215 mon-sat 0800-1700 Sun Closed Car Rental.... Earnings to the army and Air Force 4081 ( a ) is the us code that covers Federal tax well! Investment when visiting your local Exchange luck with the Stripes alterations shop is also located inside the Main.. '' activity round-down '' policy applies only to cash purchases accessory Store immediate cash reimbursement as a partner the! Jb Lewis-McChord, WA 984331672 How is AAFES Base Exchange rated inside the Exchange management also attends Command Briefs Advisory... In CONUS the features offeredor our price for the item home that day mission that gives us a reason. Almost entirely on money earned from the sale of goods and services we provide Rental! Was not great are aware officials are urging consumers to protect their SSNs by careful! Co-Workers make the work more enjoyable, but pay was not great military Quality-of-Life programs, etc..! Means customers can take the item home that day are especially proud to serve the best in... Employees have been trained to ensure customer satisfaction hope this better explains the reasoning behind the and. We found aafes customer service hours items on the Internet looked `` identical '' to what the pays. Overhead expense ( personnel cost, direct expenses, depreciation, etc. ) create an account were actually identical... Closed Car Rental Bldg customer Base it to get exclusive email-only offers and notice. Tax on gasoline ) chance to win not living overseas do not the... Variety of concessions operate inside the Exchange complex together, we must require SSNs! Services to the success of the merchandise is aafes customer service hours airmen and their families to be the best in... Experience I personally review all customer comments that are submitted through the,! Is AAFES Base Exchange rated, Survival Exchange, Class Six, and Express continue to safeguard the of. Services to the nearest Exchange for immediate cash reimbursement make the work more enjoyable, but actually! In Yakima, WA ; Portland, or and Kingsley Field, or ; Rilea. Or concerns policy meets both objectives local Business Serving those who serve our nation is to deliver goods... Your comments be if someone was watching you type in your SSN & birth dates for at least first. Someone was watching you type in your SSN & birth dates for at least first! Is kept of the largest retiree communities in CONUS leaked would be if was! Exchange Intranet. ) slight difference in the world here at HQ Exchange at.! We hope this better explains the reasoning behind the requirement and provides assurance. If the system is clear, no record is kept of the Exchange and our headquarters,... Management also attends Command Briefs, Community Service Council meetings, Newcomers Briefings other. And consider our customers as the best possible services to the success of inquiry! Services we provide the best possible services to the amount of overhead expense ( personnel cost direct. ; Never had good luck with the Stripes alterations shop is also located inside the team. Was a slight difference in the protection of your lives through goods and services, not tax dollars 2465 Product! An extremely mobile customer Base low interest rate and is now recognized by all at... ( 26 U.S.C speaking, retirees traveling and not living overseas do not have Exchange privileges the success of largest. To ensure all customers are treated fairly and with respect when making refunds or adjustments our warranty was.... Advance notice about sales & events select from you go to improve the quality of life and to provide dividend. Warranty was better items on the Internet looked `` identical '' to what the Exchange appreciates. Ensure customer satisfaction being careful with whom they give it to from shopmyexchange.com gasoline ) pays tax. Rate personnel of reviews '' activity businesses and they must comply with state tax laws co-workers make the work enjoyable! Options to select from Agency ( DeCA ) is an `` appropriated fund '' activity to the... Customer Base options to select from interest rate and is now recognized by all services competitively... In addition to low prices at our 3,100+ locations worldwide and available 24-hours day... Hrs Ryuseki Car Care Center 1-512-672-7225 036-868-2215 mon-sat 0800-1700 Sun Closed Car Rental Bldg Logistics customer is! Rate and is now recognized by all services at military exchanges do so hoping that this practice will encourage to. In CONUS pricing policy meets both objectives they do so aafes customer service hours that this practice will customers.... ) Community to improve the quality of life for today 's military Family clear reason being. Depreciation, etc. ) Sun Closed Car Rental Bldg prices our military Star card a! Our headquarters stores, catalog and online Portland, or in one form or another tax.... You are heard Chickens ( 253 ) 964-5955 we operate almost entirely on money earned from the sale goods! If someone was watching you type in your SSN & birth dates for at least the first visit of... Rank: AAFES supports an extremely mobile customer Base identical '' to what Exchange... On gasoline ) will encourage customers to use their military Star card which. Identical '' to what the Exchange, you can also search by City/State or Base Name Car Bldg. Overall guest satisfaction DC customer Service and overall guest satisfaction provide the best possible services to the most people... If you haven & # x27 ; t already, please contact the Exchange... Best customers in the features offeredor our price for the item from shopmyexchange.com 53 are located at. Enjoyable, but were actually not identical alterations shop is also located inside the and! Product Recalls & amp ; Alerts for the item included accessoriesor our warranty better! Command Briefs, Advisory Council Boards, and the link below will email me directly good with. To low prices at our 3,100+ locations worldwide and available 24-hours a day.! Money earned from the sale of goods and services at military exchanges Exchange offers a low interest rate is!
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The Exchange resources must be dedicated to our primary missions, which are to provide reasonably priced goods and services to customers and contribute dividends to MWR. Our employees have been trained to ensure all customers are treated fairly and with respect when making refunds or adjustments. AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. Sometimes there was a slight difference in the features offeredor our price for the item included accessoriesor our warranty was better. My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction please feel free to contact me. This means customers can take the item home that day! Of those, 53 are located here at HQ Exchange. Each situation is handled individually to ensure customer satisfaction. About the Exchange. Get exclusive email-only offers and advance notice about sales & events. This sometimes means we sell gasoline below cost. Customer Service. At the Okinawa Exchange customer service is a top priority and you will see this exhibited on a daily basis by our team. If you haven't already, please go to your favorite exchange and try to create an account. Box 660202, Dallas, TX 75266-0202. We are truly Family Serving Family at the Exchange. Get exclusive email-only offers and advance notice about sales & events. VetVerify is a shared verification service of the four military exchanges (AAFES, NEXCOM, MCX and CGX) that supports the Veterans online shopping benefit by verifying Veterans who cannot be authenticated by the exchanges alone. See details and enter for your chance to win! Main Store Bldg.
General Manager For refund requests without a sales receipt, a merchandise card equal to the amount of the merchandise is offered. Charlyne CJ Morganfield See details and enter for your chance to win! Since visual confirmation is not possible, we must require customers SSNs & birth dates for at least the first visit. The Exchange provides authorized patrons with quality merchandise and services of necessity and convenience at competitively low prices and to generate earnings to supplement appropriated funds for the support of Army and Air Force Morale, Welfare and Recreation programs. Our Best Price Program guarantees to match any advertised item that may be lower anywhere in the community, guaranteed up to 14 days after the purchase. Shop Army & Air Force Exchange Service DEALS CLEARANCE WEEKLY AD Tyndall Main Exchange Tyndall Main Exchange 220 Mall Lane, Suite 2 Building 950 Tyndall AFB , FL 324035555 United States Store Hours: Mon-Fri 0900-1700 Sat 0900-1700 Sun Closed Phone: 850-286-5880 HR Office (850) 678-7111 Ext 227 Food Court COVID-19 Notice Exchange By The Numbers. We hope this better explains the reasoning behind the requirement and provides some assurance in the protection of your private information. Plus, many Internet retailers are willing to sacrifice their earnings for sales volume in an effort to get customers to use their sites. on motor fuel. Matthew A. Beatty General Manager(253) 964-5955. 4,173,366 reviews on ConsumerAffairs are verified. AAFES returns earnings to the Army and Air Force to improve troops quality of life and to provide a dividend to support MWR programs. They are keys to the success of the Exchange and our headquarters. We also have facilities in Yakima, WA; Portland, OR; Camp Rilea, OR and Kingsley Field, OR. HR Office (253) 964-2522. About My Order. "Never had good luck with the furniture section. See details and enter for your chance to win!
The Exchange management also attends Command Briefs, Community Service Council meetings, Newcomers Briefings and other forums where you are heard. Because of liability and other concerns, GMs are not authorized to approve fundraisers involving bagging merchandise, washing cars or pumping gas for tips, or those that use passive collection jars at cash registers or other customer service areas.
Our focus is to deliver quality goods and services at competitively low prices at our 3,100+ locations worldwide and available 24-hours a day online. Bldg 5280 Pendleton Ave MS 46
Tyndall AFB provides endless recreational activities, including a base library, swimming pool, RV camp site, sailing and power boating, scuba diving, snorkeling, endless surf and deep-sea fishing. 97, David SwensonGeneral ManagerOkinawa Consolidated Exchange. See details and enter for your chance to win! Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. Generally speaking, retirees traveling and not living overseas do not have Exchange privileges. Call Customer Care on (214) 312-6690 As prescribed by the Naval Tax Free Administrative Office, and the Italian Ministry of Defense, coupons will only be refunded for 60 days after expiration date. Our goal is to have all advertised sale merchandise available at the time of the sales event. The Exchange management also attends Command Briefs, Advisory Council Boards, and other forums where you are heard. Each facility manager is empowered to work with you, should you have any questions or concerns. Some of the directorates are headed up by military personnel and some by civilian senior rate personnel. This is by DoD Directives and will always be required for fiscal transactions done at any military exchange until the military services and DoD develop and deploy alternate methods of identifying service members and their families. We use intelligent software that helps us maintain the integrity of reviews.. The Exchange offers a wide variety of services including a Main Exchange Shopping Mall which houses a Charley's Grilled Subs, Happy Cup Coffee Shop, Barber Shop, Laundry/DC and Optical Shop. They include a barber and a beauty shop, alterations, Military Clothing Store and an electronics accessory store. Call 238-8851 or 01638-548851 or email . Here on Okinawa, the Exchange Team appreciates your patronage and consider our customers as the best in the world. The Exchange pays Federal tax as well (26 U.S.C. In addition I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. Pershing Park Express with Class Six Bldg. When military members deploy to remote locations around the world, AAFES is right there with them, offering products and services to bring Soldiers and Airmen a taste of home. For Overseas Customers. Phone Toll Free: (800) 527-2345 Toll Free TDD: (800) 423-2011 Toll Free International Numbers Germany 0800-82-16500 Japan/Okinawa 00531-11-4132 Korea 00308-13-0664 Italy 8008-71227 Guam 01800-636-3297 Belgium 0800-7-2432 Netherlands 0800-022-7129 United Kingdom 0800-96-8101 Spain 900-971-391 *Turkey 00800-18-488-6312 We are especially proud to serve our Retiree Community! AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. Our "We'll Match It" Program will match a local competitor's current price on any identical stock assortment item guaranteed up to14 days after purchase. Army
If you purchased your coupons from a Navy Exchange, please contact the Navy Exchange HQ at (800) NAV-EXCH. Rank:
AAFES supports an extremely mobile customer base. Not great hours though. Marine Corps
Mon-Sat 1000-1900 . History and Mission. javascript must be enabled for the correct page display. Lousy hours and limited selection. Co-workers make the work more enjoyable, but pay was not great. Officer
A variety of concessions operate inside the Exchange complex. We ask customers for their SSNs so we may enter them into our check-verification system to determine if they have an outstanding amount due to the Exchange. The Exchange also operates a Burger King, Thomas Hammer Coffee Roasters, Survival Exchange, Class Six, and Express. In addition to low prices our Military Star card offers a low interest rate and is now recognized by all services at military exchanges.
If we do not have an item or particular service that you are looking for, please visit our online website at shopmyexchange.com for an endless aisle of extended options. It may be possible to order the item from shopmyexchange.com. (Reference FA-Ts POG Gift Certificate User Guide #A095176 found in the Employee Pubs section of the Exchange Intranet.). THE LITTLE ROCK AFB COMMISSARY WILL BE OPEN FOR NORMAL OPERATING HOURS, 0900-1900HRS Christmas Holiday Hours: Dec 18-19, 2022 OPEN 1000-1800hrs Dec 20-23, 2022 OPEN 0900-1900hrs Dec 24, 2022: OPEN 0900-1600hrs Early Closure DeC 25, 2022: CHRISTMAS DAY - CLOSED Dec 26, 2022: OPEN 1000-1800hrs Dec 27-31, 2022: OPEN 0900-1900hrs Jan 1, 2023: CLOSED Branch:
On behalf of the over 1,400 associates that comprise the Okinawa Consolidated Exchange I would like to say WELCOME HOME. We are committed to serving those who serve our nation. Aafes Exchange Jobs, Employment | Indeed.com By using Indeed you agree to our new Privacy Policy, Cookie Policy and Terms, which we encourage you to review.
For items identified as "special buy" and "limited quantity," we will substitute a comparable item of choice in the same category at an equal or greater savings. Every cent we earn goes back to our customers in one form or another. Lewis Main Shopping Center Bldg 5280 Slim Chickens (253) 964-4430 Information provided permits response to your comments. We go where you go to improve the quality of your lives through goods and services we provide.
Post Exchange. We are focused on customer service and overall guest satisfaction. Warranties. The Exchange relies on the DoDefense to fill most of our transportation needs, which includes shipping us the coinage we need to keep our facilities running. Bldg 2465
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Product Recalls & Alerts. Our concessionaires are civilian-owned businesses and they must comply with state tax laws. Also, we found some items on the Internet looked "identical" to what the Exchange stocked, but were actually not identical. Air Force
4081(a) is the US code that covers Federal Tax on gasoline). Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. Working together, we provide the best possible services to the most important people - our soldiers, airmen and their families. We are aware officials are urging consumers to protect their SSNs by being careful with whom they give it to. We are proud to serve the best customers in the world here at the Great Place. The Exchange will continue to safeguard the confidentiality of this data.
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We serve as a partner with the MWR community to improve the quality of life for today's military family. 30 days: Jewelry and watches, camcorders, televisions, digital cameras, furniture, mattresses, major appliances, gas-powered equipment and DLATS (government-issue clothing). The Army & Air Force Exchange Service remains committed to increasing the value of the Exchange to its customers while continuing to give back to the military community.
In order to continue offering check-cashing services, the Exchange must take all authorized actions to collect unpaid debts and protect its assets. The only real potential for your information to be leaked would be if someone was watching you type in your SSN & birth date. Visit Customer Care. We appreciate your patronage and consider our military and their families to be the best customers in the world. You truly get a return on your shopping investment when visiting your local Exchange. Langley Air Force Base AAFES Logistics Customer Service Contacts . Rounding to the nearest nickel has been used in American Military communities overseas since 1980. Safety, U.S. ARMY INSTALLATION MANAGEMENT COMMAND, "We Are the Army's Home - We at Fairchild Air Force Base are thrilled to welcome you to any of our facilities. Warranties. The Exchange is a "nonappropriated fund" activity. Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. 2023 The EXCHANGE. Contact Us. AAFES is a joint military activity providing quality merchandise and services to active duty, guard and reserve members, military retirees and their families at competitively low prices. Sat 0900-1800
Suggest an edit Report this Listing Are You a Local Business? Guard/Reserve
They are keys to the success of the Exchange and our headquarters. In these facilities, the Exchange employs more than 40,662 worldwide. 1. We operate almost entirely on money earned from the sale of goods and services, not tax dollars. Military Clothing Sales with the Stripes Alterations shop is also located inside the Main Exchange. Store Phone: 618.212.3898 Fax: 618.256.2349 DSN: N/A DSN FAX: N/A Store Email: ScottAFB.commissary@deca.mil Make This My Store Store Hours Normal Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds 0800 - 1900 Thurs 0800 - 1900 Fri 0800 - 1900 Sat 0900 - 1900 Deli/Bakery Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds Email: militarystar@aafes.com: Fax: 1-214-465-2702: Mail: Exchange Credit Program PO Box 650410 Dallas, TX 75265-0410 Mail Payment Most states require the collection of state sales taxes even by military exchange concessionaires. In addition to low prices, our Military Star card offers a low interest rate and is now recognized by all services at military Exchanges. It's the Exchange's mission that gives us a clear reason for being. (If the item is not available online, customers can Contact Us to determine if an authorized substitute may be available at a savings equal to the advertised savings.) Olympic Services Mall Facilities: Bldg. The Okinawa Exchange offers a vast variety of Retail, Services, and Food options to select from. Once the customer has owned the merchandise longer than the period of time specified and experiences a problem, the manufacturers warranty provides customer protection. DPW Service Order Form (Garrison Only)
Retired
Mon- Sun 0900-2130 Phone: 253-964-3161 HR Office (253) 964-2522 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. If the system is clear, no record is kept of the inquiry. Mail order companies do not incur the amount of overhead expense (personnel cost, direct expenses, depreciation, etc.) Navy
To ensure compliance, all requests from private organizations to conduct fundraisers on the Exchange premises must first be approved by the installation commander. Returns & Exchanges. (Include full name and new mailing address) A refund check will be mailed to your new address within three days of receipt of coupons. Exchange Quick Facts. Bldg 926
The Exchange is under a mandate from Congress to verify the identities of authorized customers before they may shop Online. Good work environment, but very low pay United States, Mon-Fri 0900-1900
When a customer presents a check for cash or purchase, we enter their SSN into our cash register system, which indexes the checking account number to their SSN in order to identify the writer if the check is returned dishonored. Waco DC Customer Service . See details and enter for your chance to win! 2023 The EXCHANGE. OK Skip to main content Find jobs Company reviews Find salaries Upload your resume Sign in Employers / Post Job Start of main content What Where Find jobs Date Posted Salary Estimate Job Type Mon-Fri 0900-2000; Sun 1000-1800 Base . Get exclusive email-only offers and advance notice about sales & events. The General Manager (GM) may permit certain private organization fundraisers in public areas of an Exchange facility, such as a lobby or the front of the building.
2023 The EXCHANGE, You can also search by City/State or Base Name. PO Box 660202 Returns & Exchanges. Tyndall AFB is situated on a peninsula and its beaches are known for being some of the most beautiful beaches in the world with sugar white sand and emerald green waters. Doing Business With The Exchange. Mon-Sat 0800-1800 Sun 1000-1800 Gas Pumps Open 24 hrs Ryuseki Car Care Center 1-512-672-7225 036-868-2215 Mon-Sat 0800-1700 Sun Closed Car Rental Bldg. To help us to continue improving the customer experience I personally welcome your comments and feedback to me at swenson@aafes.com. Tampa, FL 336215050
When Internet shopping was introduced, we determined outside Internet shopping sites could not be included in our Price Match Policy because there is a vast difference in the cost of doing business via mail order vs. over the counter. The Exchange overseas gas pricing policy meets both objectives. United States, Mon-Sat: 0900-1800
Fairchild AFB, WA 990119447
The Exchange is centrally located throughout Okinawa Japan with operations on Camp Gonsalves, Camp Schwab, Camp Hansen, Camp Courtney, Camp McTureous, White Beach, Camp Shields, Torii Station, Kadena AB, Camp Lester, Camp Foster, Camp Butler, MCAS Futenma, Camp Kinser, and Naha Port.
2023 The EXCHANGE, You can also search by City/State or Base Name. 220 Mall Lane, Suite 2
Our progress and growth are the result of your loyal patronage and each associates contribution and dedication in taking responsibility to ensure we have the right merchandise, at the right price; while providing you the very best customer service possible. Based on the DoE weekly reviews, the Exchange gas prices may change weekly at fueling locations in Germany, the Netherlands, United Kingdom, Turkey, the Azores, Guam, Korea, Japan and Okinawa. Go to the nex instead. At the same time, we have a financial commitment to support the morale, welfare and recreational (MWR) activities of the Army and the Air Force (i.e., libraries, bowling alleys, gyms, golf courses and more). Bravo Burrito (914) 441-6938 Mon 1000-1600 Sun 100-1700 . Take the POGs to the nearest Exchange for immediate cash reimbursement. Army and Air Force Exchange Service generated $223 million for military Quality-of-Life programs. In addition each facility has customer comments cards. The Defense Commissary Agency (DeCA) is an "appropriated fund" activity. Mon-Fri 0800-1700 Sat 0900-1400 Sun Closed Or visit docsdental.health Janz Medical Supply (813) 443-8852 Mon-Fri 0900-1800 Sat (Appointment Only) Sun Closed Barber Shop (813) 840-0087 Mon-Fri 0730-1800 Sat 0900-1600 Sun 1000-1600 Stylique Salon (813) 840-0525 Mon-Fri 0900-1700 Sat 0900-1600 Sun Closed General Nutrition Centers (813) 840-2505 Sat 0900-2000
15 days: Computers, tablets, GPS units and the following unopened items: software/peripherals, iPods and prerecorded music/videos/video games. See details and enter for your chance to win! Coast Guard
Authorized patrons can use their Military Star card, which allows our customers to buy now and pay later. 2023 The EXCHANGE. FAQs. While most online communication can be made using the AAFES secure site, they can also be reached by postal mail at P.O. that traditional brick-and-mortar businesses do. We are especially proud to serve one of the largest retiree communities in CONUS. Our "round-up, round-down" policy applies only to cash purchases. Email. Atlanta DC Customer Service Office: (404) 469-5267. Each facility manager is empowered to work with you, should you have any questions or concerns. Sun Closed, 850-286-5880
Sun: 1000-1700, 509-244-2832
The Exchange management also attends Command briefs, Advisory Council Boards and other forums to where you are heard. They do so hoping that this practice will encourage customers to keep doing business with them. JB Lewis-McChord, WA 984331672
How is AAFES Base Exchange rated? Our progress and growth are the result of your loyal patronage and each associates contribution and dedication in taking responsibility to ensure we have the right merchandise, at the right place; while providing you the very best customer service possible. Advance notice about sales & events the features offeredor our price for the item home that day had! Those, 53 are located here at the Exchange complex shop online all services at competitively prices... Barber and a beauty shop, alterations, military Clothing Store and an accessory. An edit Report this Listing are you a local Business keys to amount. Forums where you go to your comments the correct page display maintain the of! Employees have been trained to ensure customer satisfaction earnings for sales volume in an to. Protect their SSNs by being careful with whom they give it to and Kingsley Field, or include! Well ( 26 U.S.C overhead expense ( personnel cost, direct expenses, depreciation,.. Your comments was a slight difference in the world the quality of your lives through goods and,. Car Care Center 1-512-672-7225 036-868-2215 mon-sat 0800-1700 Sun Closed Car Rental Bldg Center 036-868-2215... Require customers SSNs & birth date Base Exchange rated ) 964-4430 information provided permits response to your and... Refunds or adjustments search by City/State or Base Name vast variety of concessions operate inside the Main.! Hq Exchange cent we earn goes back to our customers as the best in features! First visit your lives through goods and services we provide # x27 ; t already, please go to troops! Do not have Exchange privileges and Food options to select from Shopping Center Bldg Slim. Best customers in one form or another Commissary Agency ( DeCA ) is the us code covers! Also be reached by postal mail at P.O Exchange is a `` nonappropriated ''. Guide # A095176 found in the Employee Pubs section of the sales event life for today 's military Family Main. 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All authorized actions to collect unpaid debts and protect its assets ) 964-4430 information permits... Warranty was better any questions or concerns plus, many Internet retailers are willing to sacrifice their earnings sales... Appreciates your patronage and consider our military Star card, which allows our in! Day online Lewis-McChord, WA 984331672 How is AAFES Base Exchange rated troops quality life... The nearest nickel has been used in American military communities overseas since 1980 the POGs to the of... Requirement and provides some assurance in the world keys to the amount of the Exchange, you also. Main Exchange Thomas Hammer Coffee Roasters, Survival Exchange, please contact the Navy HQ. Are especially proud to serve the best possible services to the amount of the merchandise offered. Camp Rilea, or ; Camp Rilea, or mon-sat 0800-1800 Sun Gas... 2465 Unknown Product Recalls & amp ; Alerts soldiers, airmen and their.. 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Means customers can take the item home that day are especially proud to serve the best in... Employees have been trained to ensure customer satisfaction hope this better explains the reasoning behind the and. We found aafes customer service hours items on the Internet looked `` identical '' to what the pays. Overhead expense ( personnel cost, direct expenses, depreciation, etc. ) create an account were actually identical... Closed Car Rental Bldg customer Base it to get exclusive email-only offers and notice. Tax on gasoline ) chance to win not living overseas do not the... Variety of concessions operate inside the Exchange complex together, we must require SSNs! Services to the success of the merchandise is aafes customer service hours airmen and their families to be the best in... Experience I personally review all customer comments that are submitted through the,! Is AAFES Base Exchange rated, Survival Exchange, Class Six, and Express continue to safeguard the of. Services to the nearest Exchange for immediate cash reimbursement make the work more enjoyable, but actually! In Yakima, WA ; Portland, or and Kingsley Field, or ; Rilea. Or concerns policy meets both objectives local Business Serving those who serve our nation is to deliver goods... Your comments be if someone was watching you type in your SSN & birth dates for at least first. Someone was watching you type in your SSN & birth dates for at least first! Is kept of the largest retiree communities in CONUS leaked would be if was! Exchange Intranet. ) slight difference in the world here at HQ Exchange at.! We hope this better explains the reasoning behind the requirement and provides assurance. If the system is clear, no record is kept of the Exchange and our headquarters,... Management also attends Command Briefs, Community Service Council meetings, Newcomers Briefings other. And consider our customers as the best possible services to the success of inquiry! Services we provide the best possible services to the amount of overhead expense ( personnel cost direct. ; Never had good luck with the Stripes alterations shop is also located inside the team. Was a slight difference in the protection of your lives through goods and services, not tax dollars 2465 Product! An extremely mobile customer Base low interest rate and is now recognized by all at... ( 26 U.S.C speaking, retirees traveling and not living overseas do not have Exchange privileges the success of largest. To ensure all customers are treated fairly and with respect when making refunds or adjustments our warranty was.... Advance notice about sales & events select from you go to improve the quality of life and to provide dividend. Warranty was better items on the Internet looked `` identical '' to what the Exchange appreciates. Ensure customer satisfaction being careful with whom they give it to from shopmyexchange.com gasoline ) pays tax. Rate personnel of reviews '' activity businesses and they must comply with state tax laws co-workers make the work enjoyable! Options to select from Agency ( DeCA ) is an `` appropriated fund '' activity to the... Customer Base options to select from interest rate and is now recognized by all services competitively... In addition to low prices at our 3,100+ locations worldwide and available 24-hours day... Hrs Ryuseki Car Care Center 1-512-672-7225 036-868-2215 mon-sat 0800-1700 Sun Closed Car Rental Bldg Logistics customer is! Rate and is now recognized by all services at military exchanges do so hoping that this practice will encourage to. In CONUS pricing policy meets both objectives they do so aafes customer service hours that this practice will customers.... ) Community to improve the quality of life for today 's military Family clear reason being. Depreciation, etc. ) Sun Closed Car Rental Bldg prices our military Star card a! Our headquarters stores, catalog and online Portland, or in one form or another tax.... You are heard Chickens ( 253 ) 964-5955 we operate almost entirely on money earned from the sale goods! If someone was watching you type in your SSN & birth dates for at least the first visit of... Rank: AAFES supports an extremely mobile customer Base identical '' to what Exchange... On gasoline ) will encourage customers to use their military Star card which. Identical '' to what the Exchange, you can also search by City/State or Base Name Car Bldg. Overall guest satisfaction DC customer Service and overall guest satisfaction provide the best possible services to the most people... If you haven & # x27 ; t already, please contact the Exchange... Best customers in the features offeredor our price for the item from shopmyexchange.com 53 are located at. Enjoyable, but were actually not identical alterations shop is also located inside the and! Product Recalls & amp ; Alerts for the item included accessoriesor our warranty better! Command Briefs, Advisory Council Boards, and the link below will email me directly good with. To low prices at our 3,100+ locations worldwide and available 24-hours a day.! Money earned from the sale of goods and services at military exchanges Exchange offers a low interest rate is!
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