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You can either key the claims individually through our Direct Data Entry (DDE) modules or submit a batch of claims through EDI. We are diligently monitoring the Coronavirus (COVID-19) outbreak, and responding to recommendations made by the Centers for Disease Control and Prevention (CDC). Please register to view latest EOBs(Explanation of Benefits), Check Policy Benefits and more. Awesome! Provides on-line access to policy benefit information & EOBs (Explanation of Benefits). NEW ERA MEDICARE SUPPLEMENT POLICY HOLDER SUPPORT. All other policy numbers and inquiry types. Thank you for your valued business. Medicare Supplement Policyholders 1-877-417-7555. Likewise, we handle large batch files as easily as single hand-entered claims. Sign up for electronic payments and statements before it's your turn. New Era Life Insurance Company of the Midwest 11720 Katy Freeway Suite 1700 Houston, TX 77079 P.O. Some products may not be available in all jurisdictions. Additional benefits of New Era Medicare Supplement Insurance include: To help you with your specific needs, we offer several standardized Medicare Supplement Insurance Plans. Find downloadable guides, provider newsletters, manuals, policies, and more. Our self-service resources for claims include using Electronic Data Interchange (EDI) and the Claims tool in UnitedHealthcare provider portal. Normally, you must be enrolled in Medicare Part A and Part B. Medicare Supplement policies are designed to cover a percentage of the Medicare approved expenses not covered by Medicare, as specified in the policies. As an authorized user, you agree to maintain the security and confidentiality of your user name and password, and notify us immediately if you have reason to believe that your user name and/or password has been compromised in any way. To access the appropriate Claim Form, please click on the blue link below for the type of policy you own. National Provider Identifier. EPS: Electronic Payments and Statements (EPS/Optum Pay) is a product that provides electronic delivery of payments and remittance advices (EOBs and/or ERAs) to physicians, hospitals and other health care professionals. Medicare Supplement - New Era Medicare Supplement Insurance As you know that Medicare does not pay for all of your medical expenses. Accidental Injury, Critical Illness, and Hospital Care plans or insurance policies are distributed exclusively by or through operating subsidiaries of Cigna Corporation, are administered by Cigna Health and Life Insurance Company, and are insured by either (i) Cigna Health and Life Insurance Company (Bloomfield, CT); (ii) Life Insurance Company of North America (LINA) (Philadelphia, PA); or (iii) New York Life Group Insurance Company of NY (NYLGICNY) (New York, NY), formerly known as Cigna Life Insurance Company of New York. Provider Manual For information on Oscar's policies and procedures Clinical Guidelines For the A to Z on Oscar's clinical criteria 1-888-748-3040. For any other Agent Support or Marketing questions please contact us at 877.368.4692 or email us at agentsupport@neweralife.com. For claims submitted for care provided through a Veterans Care Agreement, you will receive a payment directly from VA. Access funds on the same day of the deposit. Split routing by Tax ID is not available. In addition, any prospectus information available on this Site is posted for informational purposes only. Electronic Funds Transfer (EFT), also called direct deposit, transfers claim fee-for-service and capitated payments directly into your bank account. Please attach itemized hospital bills, physician bills and other documentation of expenses. About Our Provider Portal Home > Healthcare Providers > Provider Portal Info How to Access the Provider Portal The portal is secure and completely web-based with no downloads required or software to install. Claim Status pm_check_policy Check the benefits of a policy. Note: You'll have to create an account to use the new provider account. New Era has contracted with USA Managed Care Organization (USA), a well-known, nationwide PPO network. ERA can be automatically loaded into your accounts receivable system. If you do happen to experience a longer hold or response time than usual, please be patient as many of our employees are working remotely during this time. Submit Claim Information pm_form_download Download forms to complete. The ERA/835 uses claim adjustment reason codes mandated by HIPAA. Enrolling in both ERA and EFT can help expedite the delivery of your payments from Cigna, make it easier to reconcile patient accounts, and much more. The EOB/PRA displays UnitedHealthcare's proprietary denial/adjustment codes used in claim adjudication. The EFT 835 ties to the ACH payment for that day'sEPS/Optum Pay deposit to your bank account. 2023 New Era Life Insurance. Claims must be filed within 180 days of the date of service or 180 days from the date the primary insurance paid. Grey. When you call us, you will talk to a live person a person who cares about helping you and your family. Registered Provider - Log in New user, click to register Forgot password / user id? Provider Claims Tools. No special software required. 3. Review your Provider Dashboard To pay online please visit us at https://apps.neweralife.com/policyholder to log in or register your account. Due to scheduled maintenance on Sunday, February 9th, 2020 from 6:00 AM to 8:00 AM CDT, our website will be unavailable. Close Our Products When you enroll in EFT, you can: Eliminate paper check mail delivery and handling. Find a Provider Our interactive portal provides access to provider, pharmacy, and state-specific networks 24/7; including information on the California MPN. Insured's Birth Date. Real time eligibility for over payers accessible through our web portal and API. Need access to the UnitedHealthcare Provider Portal? Typically, the self employed pay the most and get the least when it comes to affordable Health Insurance Benefits. Beautiful reports give easy access to dive directly down to the claim level detail. 11720 Katy Freeway, Suite 1700, Houston, TX 77079. and is not an offer to sell or a solicitation to buy any security or any insurance product. We are the leader in providing Medicare Supplement Insurance to customers at affordable and stable premium rates. New Era Life Insurance Company of the Midwest, Philadelphia American Life Insurance Company. O4 Breadcrumbs < Home > < Section ; O4 Detail Hero Banner . Prescription receipts must furnish date, patient name, name of medication and name of prescribing physician. To access the appropriate Claim Form, please click on the blue link below for the type of policy you own. Please log into your Policyholder Portal to view FAQs pertaining to the virus and your policy with us. We are changing that by offering smart, flexible and affordable insurance for those that qualify. We want you to know that we are prepared to continue our operations and support you during this global event, without interruption. Increase efficiency and improve cash flow. This site uses cookies to enhance your user experience. You can receive your 835 files through your clearinghouse . and is not an offer to sell or a solicitation to buy any security or any insurance product. New HAP MSUHC Medicare members New HAP MSUHC Medicare members. This will avoid potential processing delays in the posting of your payment due to business or delivery disruptions. Get a Quote This system supports all of your State Medicaid and Decision Support needs NH MMIS has established a maintenance window from 12:01 A.M. to 12:00 P.M. every Sunday to apply scheduled system upgrades. Choose "Click here if you do not have an account" for self-registration options. Box 4884 Houston, TX 77210-4884 Toll Free 800.552.7879 General Information Email This is not a secure email unless secured from the sender's email service. Take control of your financial and health care future, To access the appropriate Claim Form, please click on the blue link below for the type of policy you own. You can set up a onetime payment or download and complete a bank draft authorization form to set up recurring payments. The information contained on this Web Site does not constitute investment advice, If you need assistance with registering or logging onto the website, please contact us at 888.748.3035. Increase efficiency and improve cash flow. When combined with original Medicare, our Medicare Supplement Insurance provides a high level of health insurance protection. To speak to a customer service representative- 800.552.7879 extension 1122. Electronic Remittance Advice (ERA) provides a HIPAA-compliant detailed explanation of how Cigna processes claims from health care providers. Improve claim accuracy by identifying potential errors in advance. Create claims online with no additional software. 2023 UnitedHealthcare | All Rights Reserved, EDI 835: Electronic Remittance Advice (ERA), EDI 270/271: Eligibility and Benefit Inquiry and Response, EDI 276/277: Claim Status Inquiry and Response, EDI 278: Authorization and Referral Request, EDI 278I: Prior Authorization and Notification Inquiry, EDI 278N: Hospital Admission Notification, Sign in to the UnitedHealthcare Provider Portal, Health plans, policies, protocols and guides, The UnitedHealthcare Provider Portal resources, 835/Electronic Remittance Advice (ERA) Contact Information, Eliminate manual keying; save time and effort. in written, graphical, or verbal communication, may alter the terms of those agreements except that your use of this Web Site constitutes All insurance and/or securities transactions require signed agreements between New Era Life Insurance Companies and its customers, Copyright 2023 New Era Life Insurance All rights reserved. Our quality products are backed by a commitment to keeping your insurance premiums stable and as low as possible. New Era Life and its subsidiary company Philadelphia American Life appreciate your business and strive to provide the best service possible. 2. Providers have a number of options to obtain claim status information from Medicare Administrative Contractors (MACs): Providers can enter data via the Interactive Voice Response (IVR) telephone systems operated by the MACs. No other representation, whether made in person, on-line, electronically, Thank you!- Jennifer J. I feel that you will love their clearinghouse. By Continuing to browse our website, you agree to use these cookies. It's simply AWESOME!!! Bala Cynwyd, PA 19004-0950. O4 Simple Card Colorado, Kansas, Missouri or New Mexico. . CopyrightCLAIM.MD All Rights Reserved. We realize that the past several days have been anything but normal. Save time with automatic posting of payments. We're going paperless! 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