hyosung atm epp error 97999

by

hyosung atm epp error 97999

Reboot ATM. Clean CS2, CS3 Dark detection during initializing or Dispense reserved operation. Check CS13 sensor (note jam and dust)2. Exchange a sensor after abnormal operating CS3 Gate detecting sensor.6. Most typically a COO11 error, this would indicate a bill jam at the exit sensor of the Cash Dispenser. Check wiring to mainboard. Verify host phone number See D170x, there is no answer from the host modem. Inspect double detect module and adjust as necessary. If no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Check if printer head lever is properly close, 1. Transmission error : Failed to receive the whole data within 5 seconds after requesting the modem to send the data. Remove foreign objects in the shutter unit. Delivered data time out of EPP. 1. 1. Check received command 2. Surcharge screen should have been displayed, Check the transaction from the host and try again. Check the condition of the white plastic cassette retaining clips in the dispenser. Check if each sensor is mounted. Check the number of dispensed notes. Remove a jammed note between the tray and Cash Dispenser2. This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS4A sensor). Check and reseat all belts. Check modem cable 2. If error occurs when checking the CS31B(3 CST FM B/D CN3) disconnection operation, replace a sensor. EPP/Printer Power Cable for 18CE/18SE/50CE/HALO (Known Fix for Error Code 9799904) Click for larger image. Check abrasion of the cassette box pick unit. HOST tried to communicate with IC card without card activation. Reboot ATM. Remove a dust and foreign objects on the CS31AB or CS41AB sensors. Hyosung machines are engineered to provide consumers with a functional, user-friendly, secure experience. 1. Abnormal operation of the gate solenoid during dispense operation. 2. Check the thermal printer head and change if necessary. Check abrasion of the cassette box pick unit. Check the Cash Dispenser received command 2. (no retry), To show that the card has no magnetic track(no retry). Check cassette sensor. Remove a dust on the CS13 sensor, 1. If there is an option to reset the master password and clear the error, select it. Remove note from the CDU delivery path. 1. Check Cash Dispenser Unit information. Something is detected on CS41AB sensor during dispensing bills. 2. Remove a jammed note at the position of the CS13 sensor 3. Clean CS2 and CS4A. Paper jam detected before executing command, Paper setting error detected before executing command, Paper check error detected before executing command, Paper cutter software check error detected before executing command, Open lever detected while executing command, Receipt printer head overheated while printing, Paper jam detected while executing command, Paper cutter software check error detected while executing command, No response detected for 30 seconds after sending command. To show that read error has happened in Multiple magnetic read command. Certain older models will not be upgradable. Depending on the model of dispenser there are different causes and possible solutions. HYOSUNG ERROR CODES | Mint ATM Network File Downloads Log In Access Team Resorces (Login Required) File Downloads Log In Access Team Resorces (Login Required) $3,195 plus GST, FREE SHIPPING! The specified country/region code is invalid. Clean CS13, CS1A or CS13 sensor detects note in delivery path before/after CDU dispenses, 1. Remove jammed paper between printer head and rollers. Check if communication cable or COM port is not connected, Check if communication cable or COM port is not connected, 1. Check the shutter cams rotation operation. Remove note from the CDU delivery path.2. Check the status of Near End sensor and its connector, 1. 1. Remove a dust on the CS13 sensor. Remove note from the CDU delivery path. Error reported during CDU initialization. Check if the CDU Board CN6 and 3 Cassette FM Board CN1 are connected. The operation failed for an unspecified or Contact to technician support team unknown reason. 2. Follow the master password reset process for the ATM. 2. Try Balance Inquiry. Replenish the paper roll, if there is already paper in the printer look for jams or obstructions. ATM Fees- How much to charge per transaction. Check state of notes in reject box 2. Check CS15A Sensor Cable 3. 1. Clean the sensors (CS1~CS15) in cash dispenser. If roll is ok, then try the reset button on the printer. Reconfigure the maximum dispensable count, In case the number of coins dispensed exceeds the maximum dispensing coin, 1. Complete the contact form below and well follow up right away. The ATM attempted to do a reversal and could not. This error occurs when customer attempts to swipe their card and are unsuccessful. Rearrange notes in Cassette 3. 5. Maintenance services 4. 2. Exchange sensor after abnormal operating CS13 Sensor, Error if total reject is more than 20 sheets, 1. Check if the CS3 sensor bracket is bended.4. (Currency, Denomination, etc. Replenish receipt paper in paper charger 2. Clean CS4A, CS2 or CS4A sensor detects note in delivery path before/after CDU dispenses, 1. Check the abnormal communication cable. Reconfigure currency at supervisor mode, 1. Close the feed tray on the printer. Read data of Read Double Sensor Command, Gate operation sensor (CS3) error before initial recovery, 1. Failed to produce Thread of EPP. Remove dust in CS1~CS4 sensor 3. Check for unplugged sensors. Replenish receipt paper in paper charger2. Try cleaning the cassette and dispenser. Remove note from the CDU delivery path 2. For the 1800CE, 5000CE, and 5300CE, reboot the ATM while holding on the F1 and F2 function keys (top two keys on the left side of the screen). CDU ROM does not match AP software. Reboot ATM. Check command that Cash Dispenser is received 2. Check the status of setting paper 2. Clean CS2, CS4A and CS4B, CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses, 1. Remove any jammed paper from the printer. Clean the dispenser and test using diagnostics. (Currency, Denomination, etc), 1. Replenish the cash - If using less than 75 bills, disable the "Low Cash Warning" in the Transaction Setup Menu. 2. Remove notes on CS2 sensor. 3. 2. check battery back-up SRAM. To show that the discordance of write data has happened in write verify. NOTE: Do NOT use metal objects to clear jams, use a business card or stiff paper to poke around. 1. If no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). 3. 2. 4. 2. Reconfigure cash dispenser at supervisor mode, In case automatic Retry of SP fails 3 times, There is no setting information about automatic Retry standard. Rearrange notes in Cassette 3. Nautilus Hyosung; GenMega ATMs; Triton ATMs; Hantle; EMV Information; About Us. Check modem in diagnostics or modem test. Remove jammed paper Release receipt paper drawer by pressing the tab with the green sticker located at the front of the printer. Check if CS62 sensor poll is abnormal 3. Command, Gate operation sensor (CS3) error before initial recovery, 1. Loose belts can slip off rollers and block sensors. Check bill jam or no note in cassette #1. Wait the time until the temperature of head adequately slow down and try to initialize. Otherwise the printer needs service. Clean CS4B, CS1A sensor detects note in delivery path before/after CDU dispenses, 1. Check cash dispenser driver (CDM SP) version. 1. Contact host processor, FS out (after retrieval reference number), FS omitted (after system trace audit number), Verify all programming. The NVRAM has been cleared, and the master password must be reset to default before the ATM can be reprogrammed. Follow the master password reset process for the ATM. You may need to remove the printer from the ATM to access the jam. Clear the cash tray of any bills or foreign objects. This device acquired PCI PTS v5 certification in October 2019. Remove jammed notes on Cash Dispenser return path2. Time out(30sec.) 2. Check jam in 1 cassette and reload4. Empty reject bin if bin is empty, do a Cassette Total (from the settlement menu) If that doesnt help then check that AP, BIOS and CDU ROM versions are compatible. Clean CS4B, CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses, 1. Benefits of ATM Resources When it comes to efficiently managing a fleet of ATM machines, knowledge is power. Remove note from the CDU delivery path. Remove notes in the reject box and remount the reject box 3. Detected notes in path before initializing. Check cable and connection between the CE and printer. Otherwise try the reset button or have the printer serviced. Low Cash. Check index value of notes each cassette, In case the number of notes detected outlet sensor(CS13) is less thanthe number of required notes, 1. Clear the cash tray of any bills or foreign objects. ?X? Capture card at the terminal (requires card be picked up at ATM only). Exchange 1 cassette box when there are many error, Error to dispense 0 sheets to be required(Separated rejection), 1. MB2100T Both the CS12 and CS14 sensors were blocked while the machine was either dispensing or initializing. Modem dial connection time-out (while dialing the modem). Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. Remove jammed notes on Cash Dispenser return path 2. 2. Clean CS1A and CS1B, CS13 sensor detects note in delivery path before/after CDU dispenses, 1. Remove dust in CS15AB, CS31AB, CS41AB CS1AB Sensor 4. Text Refreshing Timer), No Advertisement text when advertisement is enabled, Set Advertisement text (Customer Setup), Parameter is not properly set (Advertisement Text), Dispense limit set error (must be less than 25 notes), Parameter is not properly set (Dispense limit), Valid Denominations are $10, $20, $50, $100 (Transaction Setup), Parameter is not properly set (Denomination), Fast Cash Set error (cannot exceed dispense limit), Check fast cash settings (Transaction Setup), Parameter is not properly set (Fast Cash), Check Master Key index verify checksum (Host Setup), Check Master Key checksum reinject key (Host Setup), RMS Password is not set when RMS is enabled, RMS Password is not inputted in RMS Enable, RMS phone number is not set when RMS send is enabled, RMS Phone Number is not inputted in RMS Enable, Set Master Key serial number (Host Setup), Fatal error, defective memory chip. Rearrange notes in cassette 3. 1. Clean CS4A and CS4B, CS2, CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses, 1. ), 1. Check the notes in cassette #2, 1. Note detected in stacker (shutter or presenter type), 1. 1. Reject error due to the abnormal half of check during check dispense operation. Remove any jammed paper and then reload. Mount the retract box or open the box cover 2. Cash Dispenser EP Program Error during dispense operation (failed table search), 1. Otherwise the dispenser may require service. Mount the retract box or open the box cover. Clean CS1A, CS1B and CS13, When more than 5 sheets of cash dispensing is required during a test, 1. To show that the specified protocol does not agree with that of ICC/SAM ICRW still connected. Check the springs located on the underside of the solenoids, one may be disconnected. Check the status of sensor and its connector, 1. Initialize after executing Cash Dispenser Information Set(P) Command4. Check for notes in the Cash Dispenser. Check CS13 sensor (note jam and dust). Check if each sensor is mounted.1. Replenish the paper roll. Contact to technician support team. Resolution: Shut down and restart ATM. 2. Something is detected on CS15AB sensor before dispensing operation, Something is detected in C15AB sensor during dispensing operation, Bill is remained in CS15AB sensor after dispensing operation, 1. 3. Insert or re-insert the cassette(s). Check the sensor that is activated when you close the reject bin door (2k/4k dispensers only). Verify host phone number See D170x. If error occurs when checking CS11B cable operation, replace a sensor. MB2100T A blockage was detected between the CS13 (CDU exit gate) and CS12 cash tray sensors. Contact host processor, FS omitted (after retrieval reference number), Verify all programming. Check the status of sensor and its connector, 1. Check if the CS3 sensor bracket is bended. ), Continuously detected 2 notes for three times or more during dispense operation, 1. 2. Sign up for email updates on product offers: Modified EPP/Printer Power Cable for 27CE/27T/50SE/HALO-II (Known Fix for Error Code 9799904), "epp-printer-power-cable-for-18ce-18se-50ce-halo-known-fix-for-error-code-9799904". Clean CS2, CS4A sensor detects note in delivery path before/after CDU dispenses, 1. Check cable and connection between the CE and printer. Replace CS13 sensor. Exchange 1 cassette box when there are many error, Error if the number of dispensed notes is not matched to the requested, 1. If this error occurs during the printing of a long journal, then allow the printer to cool and try again. Check if Dip switch #6 is correctly set (Dip switch #6 is set by On in case of not using Black mark). If it still has the error the printer may require service. Contact to technician support team. ATM Solutions. Check Cash Dispenser Unit information. Change CS5_2 Sensor, Error of CS 2, CS13 sensor during initialization, Error of 2 sheets detecting sensor(CS5_1/CS5_2), 1. Dr Anthony George Pastor Biography, Carmel Valley Ranch Hiking Trails, How Much Does A Pickle Spear Weigh, Bmed 6517 Gatech, Rent To Own Homes In Lakeshore, Ontario, Articles H